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SERVICE, ENGAGEMENT, AND ACCREDITATION

SERVICE, ENGAGEMENT, AND ACCREDITATION. STEVEN CROW Executive Director, HLC/NCA Engagement & Service Conference Thursday, November 10 Indianapolis, IN. SOURCES OF CHANGE. Mission Project, 1999-2000 Strategic Priority #1. “Increase focus of accreditation on the quality of higher learning…”

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SERVICE, ENGAGEMENT, AND ACCREDITATION

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  1. SERVICE, ENGAGEMENT, AND ACCREDITATION STEVEN CROW Executive Director, HLC/NCA Engagement & Service Conference Thursday, November 10 Indianapolis, IN

  2. SOURCES OF CHANGE • Mission Project, 1999-2000 • Strategic Priority #1. “Increase focus of accreditation on the quality of higher learning…” • Restructuring Expectations Project, 2001-2003 • Criterion Five: “As called for by its mission, the organization identifies its constituencies and serves them in ways both value.”

  3. Learn from constituencies and analyze capacity to serve Commitment and capacity to engage and provide service Demonstrate responsiveness to dependent constituencies Internal and external constituencies value the organization’s services CRITERION FIVE: CORE COMPONENTS

  4. FIT WITH OTHER CRITERIA • Engagement/service is mission driven (especially 1a, 1b) • Engagement/service is a commitment now and in the future (especially 2a, 2c) • Engagement/service is shaped by capacity (especially 2b, 2d) • Engagement/service relates to student learning (especially 3c) • Engagement/service is fit to purpose (especially 4a, 4c)

  5. GOALS AND HOPES • Trigger organization-wide conversations • Stimulate conscious reconnections between the academy and the society it serves • Relevance • Preparation • Contribute to more transparent pathways of learning • Prepare for new conversations on national accountability

  6. CHANGING CONTEXT • BHEF: “Public Accountability for Student Learning in Higher Education: Issues and Options” (2004) • SHEEO/Ford Foundation: “Accountability for Better Results: A National Imperative for Higher Education” (2005) • Secretary Spelling’s new Commission on the Future of Higher Education

  7. Standard responses: Civic/national memberships Continuing education unit Community events and services (faculty/student) Internships and clinicals Research/studies Larger possibilities: Curriculum advisory groups Integrate service learning Cooperative endeavors and partnerships (within and without higher education) New programming APPLICATION

  8. CHALLENGES • Accreditation preparation drives premature decisions and agreements • Accreditation processes drive premature decisions and agreements • Interpretation of Criterion Five results in more division and specialization within colleges and universities • Failure to honor distinctive missions

  9. SUPPORT AND SERVICES • Annual Meeting programming (vol.2, Collected Papers) • Special emphasis self-study: Policy Center for the First Year of College • “Best Practice in Partnering: Developing Capacity” workshop • Participation at state and regional meetings • Support for Campus Compact and CCNCCE

  10. THE HIGHER LEARNING COMMISSION Steve Crow, Executive Director 30 N. LaSalle, #2400 Chicago, IL 60602 800-621-7440 x 102 www.ncahlc.org

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