Offender management noms conference 2010
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Offender Management NOMS Conference 2010. - a regional approach to collaboration between prisons, probation and policy to deliver successful offender management Gill Mortlock, DOM West Midlands Paul Hindson, Policy Lead Offender Management

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Offender Management NOMS Conference 2010

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Offender management noms conference 2010

Offender ManagementNOMS Conference 2010

- a regional approach to collaboration between prisons, probation and policy to deliver successful offender management

Gill Mortlock, DOM West Midlands

Paul Hindson, Policy Lead Offender Management

Tony Brewerton, Regional Project Manager West of Midlands


Structure of the session

Structure of the session

  • Archaeology – a look at history & some remains

  • Architecture – a look at organisation and structure

  • Archetypes – a look at signs and symbols

  • Arcology – a look at ideal structures


Offender management noms conference 2010

Policy

Policy

Policy

Offender

Management

and

Offender

Engagement

COMMUNICATION

COMMUNICATION

Practice

Commissioning

COMMUNICATION


Some principles of offender management

Allocate a manager

Simplify processes

Minimise hand-offs

Prepare the right plans and, if they don’t deliver the right results, write better ones

Continuity of person not just the plan

Build quality checks into the process, not after

One plan to rule them all

One person to lead them

One place to record them all

And to the offender bind them

Some principles of offender management


Joint regional project board

Joint Regional Project Board


Regional structure

Regional Structure


Links to national policy groups

Links to national policy groups

Offender

Management

Steering

Group

Joint OASys

Business

Group

Layered Offender

Management

Steering

Group

Regional

Implementation

Group

PrOMPT

(Probation OM

Leads)


Layered offender management

Sent. Calc.

HDC

Recall

UKBA

ROTL

OMU

“Central Hub”

Information

Discharge

ECL

ReCat

Parole

Initial SP

Parole Lifers

SP Review

Public Protection

LAYERED OFFENDER MANAGEMENT

The Custodial Journey

Reception

Interventions

CSRA

Building a platform

ACCT

Residential

Induction


Some products quality

Some products - quality

  • Monitor Offender Manager engagement in sentence planning

  • ‘OM in a Box’

  • QED toolkit for OM Quality Improvement programme

  • OASys Quality Assurance

  • Parole Report Quality Assurance


Some products offender engagement

Some products - offender engagement

  • Phone & Video Conferencing

  • Offender DVD

  • Custody and community compacts

  • Offender interviews as part of OM quality improvement

  • Feedback questionnaires

  • Workbooks


This collaborative approach has helped to turn these sort of risks into opportunities

This collaborative approach has helped to turn these sort of risks into opportunities:

  • OM Model not rolled out uniformly – by contributing to development piloting and preparations for Layered OM

  • Offender management is under specified – by contributing to the specification of ‘Manage Sentence in Custody’

  • Prison and probation retreat into managing offenders under separate systems – by bringing prison & probation together to undertake quality audits of offender assessment & management

  • Pass the parcel not end-to-end approach to offender management – by capturing the end to end process in an at-a-glance format and then testing it

  • Offender management becomes just another intervention rather than a continuous thread – from just about every SFO case we know that discontinuity is often at the heart of the issue. OM provides the means to deliver public protection end-to-end and is not an end in itself


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