Chapter 3
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Chapter 3 . DECISION SUPPORT SYSTEMS CONCEPTS, METHODOLOGIES, AND TECHNOLOGIES: AN OVERVIEW. Learning Objectives. ทำความเข้าใจถึงความเป็นไปได้เกี่ยวกับ decision support system (DSS) configurations ทำความเข้าใจปัจจัยที่แตกต่างและเหมือนกันระหว่างระบบ DSS และ BI

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Chapter 3

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Chapter 3

Chapter 3

DECISION SUPPORT SYSTEMS CONCEPTS, METHODOLOGIES, AND TECHNOLOGIES:

AN OVERVIEW


Learning objectives

Learning Objectives

  • decision support system (DSS) configurations

  • DSS BI

  • DSS

  • DSS

  • DSS

  • DSS data management subsystem, model management subsystem, user interface (dialog) subsystem, knowledge-based management subsystem user

  • DSS


Learning objectives1

Learning Objectives

  • unique role DSS (management information systems (MIS))

  • DSS hardware software platforms

  • DSS classifications

  • DSS

  • DSS


Dss configurations

DSS Configurations

  • configuration

  • 4 ()

    • (Data)

    • (Models)

    • (User interface)

    • (Knowledge) ( )


Dss description

DSS Description

  • DSS (DSS application)

    DSS specific purpose ( (scheduling system) )

  • Business intelligence (BI)

    (conceptual framework) ( data warehouses) ( analytical tools)

  • DSS

  • DSS PC Web


Dss characteristics and capabilities

DSS Characteristics and Capabilities


Dss characteristics and capabilities1

DSS Characteristics and Capabilities

  • (Business analytics)

    DSS OLAP/DSS (See also business intelligence (BI))

  • (Predictive analytic)

    (forecasting) ( (demand) )


Dss description1

DSS Description


Dss characteristics and capabilities2

DSS Characteristics and Capabilities

  • DSS

    • semistructured unstructured

    • top executives line managers

    • /


Dss characteristics and capabilities3

DSS Characteristics and Capabilities

  • DSS DSS

  • , ,

  • format type


Dss characteristics and capabilities4

DSS Characteristics and Capabilities

  • standalone

  • DSS / application


Components of dss

Components of DSS


Components of dss1

Components of DSS

  • (Database management system (DBMS))

    • Data warehouse

      Physical repository relational data clean standardized format

    • Database

      singlestorage concept


Components of dss2

Components of DSS

  • (Model management subsystem)

    • (Model base management system (MBMS))

      () DSS

  • (User interface)

    (bidirectional)


Components of dss3

Components of DSS

  • (Knowledge-based management subsystem)

  • Organizational knowledge base (Organizational KB)

    An organizations knowledge repository


Data management subsystem

Data Management Subsystem

    • DSS database

    • DBMS

    • Data directory

    • Query facility


Data management subsystem1

Data Management Subsystem


Chapter 3

Data Management Subsystem

  • The Database

  • (Data), (Information), (Knowledge) (DSS Database), (Database Management System), (Data Directory) (Query Facility)


Chapter 3

  • 1. (Data)

  • 2. (Information)

  • 3. (Knowledge)


Chapter 3

  • 1. (Internal Data) (transaction processing system) (Intranet) , ,


Chapter 3

  • 2. (External Data) (Commercial Data Bank) (Internet) , ,, , ,


Chapter 3

  • 3. (Personal Data)


Chapter 3

  • 4

  • 1. (Database) (application) (extract) (data warehouse)


Chapter 3

  • 2. (Database Management System: DBMS),

  • 2.1

  • 2.2 ( )

  • 2.3

  • 2.4 (Query)

  • 2.5


Chapter 3

  • 2.6

  • 2.7

  • 2.8 DSS

  • 2.9 (Data Dictionary)


Chapter 3

  • 3. (Data Directory) (intelligence)


Chapter 3

  • 4. (Query Facility) ,


Data management subsystem2

Data Management Subsystem

  • database database management system :

    • Data quality

    • Data integration

    • Scalability

    • Data security


The model management subsystem

The Model Management Subsystem


Chapter 3

The Model Management Subsystem

  • (Model base), (Model base management system), (Modeling language), (Model directory), (Model execution, integration, and command)

  • (Model base)

    quantitative models ( statistical, financial, optimization)


Chapter 3

  • 1 (Model Base)

  • 1.1 (Strategic models)


Chapter 3

  • 1.2 (Tactical models) 1-2

  • 1.3 (Operational models)


Chapter 3

  • 1.4 (Model-building blocks) 3 , , (regression analysis)


Chapter 3

  • 2. (Model base management system: MBMS)

  • 3. (Modeling language) (COBOL) (Spreadsheet) (The fourth Generation Language : 4GL) IFPS/Plus


Chapter 3

  • 4. (Model directory)

  • 5. (Model execution, integration, and command) (Model Execution) (Model Integration) (A model Command processor) (MBMS), (model execution) (integration function)


Chapter 3

  • 1. , , ( , )

  • 2.


Chapter 3

  • 3. (forecasting)

  • (built-in functions)


Chapter 3

  • (Model Base Management Software) (Knowledge-based Modeling)


User interface dialog subsystem

User Interface (Dialog) Subsystem

  • (User interface)

  • , , ,


Chapter 3

  • 1. (Knowledge)

  • 2. (Dialog)

  • 3. (Action Language) , , , ,

  • 4. (Computer) () , ( ),


Chapter 3

  • 5. (Presentation Language) , ,

  • 6. (User's Reaction) ,


Chapter 3

  • (), , , , , , , ,


Chapter 3

  • (Action language), (Knowledge), (User's reaction), (Presentation language), (Computer), (Dialog), (User interface) (User Interface Management System : UIMS)


User interface dialog subsystem1

User Interface (Dialog) Subsystem


User interface dialog subsystem2

User Interface (Dialog) Subsystem

  • DSS (DSS user interfaces) Web browsers :

    • Portable devices

    • (Direct sensing devices)

  • DSS

    • (Parallel processing) scalability issue

    • Web-based DSS model-driven DSS mobile devices


User interface dialog subsystem3

User Interface (Dialog) Subsystem

  • (Artificial intelligence) DSS

    • intelligent search engines

    • Intelligent agents natural language facial gestures

  • (ready-made) ( (near-ready-made)) DSS solutions

  • DSS EIS EIS

  • GSS enterprise

  • DSS components


Knowledge based management subsystem

Knowledge-Based Management Subsystem

  • "" " (Artificial Intelligence)"


Chapter 3

  • (Artificial intelligence: AI) ,


Chapter 3

  • , , 8 , ,


Chapter 3

  • , , , , (Knowledge base)


Chapter 3


Chapter 3

  • 1.

  • 2. , ,


Chapter 3

  • 3.

  • 4.


Chapter 3

  • 1. (Graphics) , (Text), (Time-series charts), (Bar and pie charts), (Scatter diagrams), (Maps), (Layouts), (Hierarchy charts), (Motion graphic)


Chapter 3

  • , , , ,

  • 2. (Multimedia) , ,

  • 3. (Hypermedia) , ,


Chapter 3

  • 4. (Hypertext)

  • 5. (Speech Recognition and Understanding) , , , ,


The user

The User

  • (User)

  • MSS (user), (manager) (decision maker)

  • MSS (staff specialists)

    • Staff specialists detail-oriented

    • (Staff analysts) MSS


The user1

The User

  • (Intermediary)

    )

    • (Staff assistant)

    • (Expert tool user)


The user2

The User

  • () (Business (system) analysts)

    IT (information technology)

  • (Facilitators) ( GSS)

    (computing environment)


Dss hardware

DSS Hardware

  • MSS

  • MSS software

  • :

    • Organizations servers

    • Mainframe computers with legacy DBMS,

    • Workstations

    • Personal computers

    • Client/server systems


Dss hardware1

DSS Hardware

  • (Portability)

  • World Wide Web DSS :

    • DSS software

    • DSS

    • online application service providers (ASPs)


Dss classifications

DSS Classifications

  • DSS AIS SIGDSS DSS

    • Communications-driven and group DSS (GSS)

    • Data-driven DSS

    • Document-driven DSS

    • Knowledge-driven DSS, data mining, and management ES applications

    • Model-driven DSS

    • Compound DSS


Dss classifications1

DSS Classifications

  • Holsapple and Whinston DSS

    • Text-oriented DSS

    • Database-oriented DSS

    • Spreadsheet-oriented DSS

    • Solver-oriented DSS

    • Rule-oriented DSS


Dss classifications2

DSS Classifications

  • Alter DSS

    • Data

      • File drawer systems

      • Data analysis systems

    • Data or models

      • Analysis information systems

    • Models

      • Accounting models

      • Representational models

      • Optimization models

      • Suggestion models


Dss classifications3

DSS Classifications

    • Institutional DSS

      DSS

    • Ad hoc DSS

      DSS

    • Personal support

    • Group support

    • Organizational support


Dss classifications4

DSS Classifications

  • Group support system (GSS)

    ( DSS)

  • (Custom-made systems) (ready-made systems)


  • Chapter 3

    3

    • ..


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