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Online Maintenance Service System

Macao Polytechnic Institute Computer Studies Program. Online Maintenance Service System. Team members: Jerry, Wong Chit Ngong Danny, Ieong Chi Fai. Lecturers: Andrew, Siu Ka Meng Philip, Lei Iat Seng. Introduction.

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Online Maintenance Service System

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  1. Macao Polytechnic Institute Computer Studies Program Online Maintenance Service System Team members: Jerry, Wong Chit Ngong Danny, Ieong Chi Fai Lecturers: Andrew, Siu Ka Meng Philip, Lei Iat Seng

  2. Introduction In system, Member can via the calendar booking date for maintenance on the website, then Staff will be check the booking date and problem. Member Functional Staff Functional

  3. Project Objective Through the Maintenance to assist our member • To obtain member information • To obtain PC information • To provide the E-mail service • To provide the PC maintenance • To provide the report for Staff

  4. Functional Requirement of Member • Booking Maintenance • Booking Maintenance • Check E-mail • Change data and Password • Renew • View the warranty

  5. Functionsof Member (3) • To update the user item list • To remind by mail automatically when warranty has been expired

  6. Non-functional Requirement of Member • To arrange the time for maintenance, not in real time

  7. Welcome to Helpdesk System

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