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European Real Estate Society (ERES) 2014 21st Annual Conference, Bucharest, Romania, June 25 th – 28 th. APPLICATION VALUE OF A PROCESS MODEL FOR SUPPORTING DECISION-MAKING IN PROPERTY AND REAL ESTATE MANAGEMENT. Theme N: Real Estate EducationSession:N-6.

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European Real Estate Society (ERES) 2014

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European real estate society eres 2014

European Real Estate Society (ERES) 2014

21st Annual Conference, Bucharest, Romania, June 25th – 28th

APPLICATION VALUE OF A PROCESS MODEL FOR SUPPORTING DECISION-MAKING IN PROPERTY AND REAL ESTATE MANAGEMENT

Theme N: Real Estate EducationSession:N-6

Dr. Pieter C. le RouxLecturer, Corporate Real Estate ManagementFaculty of International Real Estate & Facility ManagementNHTV Breda University of Applied Sciences


Content

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Content

Problem definition

Concept development

Concept pilots:

3-1. Academic year 2012 / 2013

3-2. Academic Year 2013 / 2014

Student evaluations

Reflection


Problem definition

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Problem definition

1-1. Context

1-2. Defining the problem

  • Track International Real Estate & Facility Management

  • 2nd year FM-students

  • Insufficient understanding:

    • Complex relationship between real estate and its use

Problem

?

Solution


Problem definition1

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Problem definition

1-1. Context

1-2. Defining the problem

  • Track International Real Estate & Facility Management

  • 2nd year FM-students

  • Insufficient understanding:

    • Complex relationship between real estate and its use

Problem

Solution


Problem definition2

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Problem definition

1-1. Context

1-2. Defining the problem

  • Track International Real Estate & Facility Management

  • 2nd year FM-students

  • Insufficient understanding:

    • Complex relationship between real estate and its use

Problem

n_1

n_2

X

n_3

Solution

n_4


Problem definition3

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Problem definition

1-3. Conceptual approach

S

  • Create awareness of the process steps involved in:

    • Defining the problem

    • Determining the context

    • Identifying the desired solution

    • Understanding the interconnectedness of problem and solution

    • Formulate solutions for implementation

n_1

n_2

n_3

n_4

P


Concept development

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Concept development

2-1. Accommodation-Choice model (AC-Model)

  • Process model:

    • Decision-making on organisational accommodation

    • d

      Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222.

4

3

1

2


Concept development1

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Concept development

2-1. Accommodation-Choice model (AC-Model)

  • Process model:

    • Decision-making on organisational accommodation

  • Translating goals and ambitions for/with new work environments to conceptual choices

    Voordt, T., van der, Ikiz-Koppejan, Y., Gosselink, A. (2011). “An organization-centered Accommodation Choice Model”, in Enhancing Building Performance (eds. Shauna Mallory-Hill, Wolfgang P. E. Preiser, Christopher G. Watson), pp. 213-222.

4

3

1

2


3 concept pilots

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3. Concept pilots

2012 / 2013

2013 / 2014


3 concept pilots1

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3. Concept pilots

2012 / 2013

2013 / 2014

A

B


3 1 pilot 1 academic year 2012 2013

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-1. Pilot 1: Academic year 2012 / 2013

a) Student hand-out

b) Research question

How to improve overall employee-satisfaction with the new work environment?

Generic question formulated in assignment hand-out

All groups to apply evidence-based reasoning in researching the question

Individual group interpretations of the generic question:

Case-based approach


3 1 pilot 1 academic year 2012 20131

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-1. Pilot 1: Academic year 2012 / 2013

c) Learning goals

d) Plan of approach (PoA)

Mandatory use of the AC-Model

  • Learn (how) to include the context of the commissioner

  • Apply professional research methods and techniques

  • Identify relevant facts, trends and developments in real estate

  • Formulate conclusions based on the outcomes of research and analysis

  • Translate research-output into executable recommendations

  • Transfer and apply knowledge decision-making processes based on the AC-Model


3 1 pilot 1 academic year 2012 20132

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-1. Pilot 1: Academic year 2012 / 2013

e) Outcomes


3 2 pilot 2 academic year 2013 2014

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-2. Pilot 2: Academic year 2013 / 2014

a) Student hand-out

b) Research question

How to increase the usability and performance of exciting real estate: transformation or optimisation?

Generic question formulated in assignment hand-out

All groups to apply evidence-based reasoning in researching the question

Individual group interpretations of the generic question:

Case-based approach

A


3 2 pilot 2 academic year 2013 20141

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-2. Pilot 2: Academic year 2013 / 2014

c) Learning goals

d) Plan of approach (PoA)

Recommended use of the AC-model

  • Learn (how) to include the context of the commissioner

  • Apply professional research methods and techniques

  • Identify relevant facts, trends and developments in real estate

  • Formulate conclusions based on the outcomes of research and analysis

  • Translate research-output into executable recommendations

  • Transfer and apply knowledge decision-making processes based on the AC-Model


3 2 pilot 2 academic year 2013 20142

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

3-2. Pilot 2: Academic year 2013 / 2014

e) Outcomes


Student assessments

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Student assessments

4-1. Assessment topics 2013

2012 / 2013

2013 / 2014

  • Content of the theme:

  • Organisation of the theme:

  • AC-Model overall:

    • Ease of use, also for creating an overview

    • Applicability as structuring mechanism

    • Creating more transparent processes

    • Enables better decision-making

    • Facilitates better learning

4.09

4.42

4.14

4.75

7.67

8.25

?

?


Student assessments1

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Student assessments

4-1. Assessment topics 2013

2012 / 2013

2013 / 2014

  • Content of the theme:

  • Organisation of the theme:

  • AC-Model overall:

    • Ease of use, also for creating an overview

    • Applicability as structuring mechanism

    • Creating more transparent processes

    • Enables better decision-making

    • Facilitates better learning

4.09

4.42

4.14

4.75

7.67

8.25

?

?

AC-Model specifically appreciated for its added value in terms of:

The process

Communication


Reflection

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Reflection

5-1. Conclusions

  • Overall positive application value

  • Structured approach offered by the model is highly appreciated

  • High level of abstraction & complexity requires a more comprehensive introduction

  • Compulsory use appears to better facilitate a more qualitative learning experience


Reflection1

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Reflection

5-1. Conclusions

  • Overall positive application value

  • Structured approach offered by the model is highly appreciated

  • High level of abstraction & complexity requires a more comprehensive introduction

  • Compulsory use appears to better facilitate a more qualitative learning experience

    Positive experience with the model results in repeated use!


Reflection2

European Real Estate Society Conference, Bucharest, Romania, June 25th – 28th, 2014

Reflection

5-1. Conclusions

5-2. Recommendations

Continue with the use of this approach in structuring the theme

Ensure the model is properly introduced and explained

Structure both process and communication aspects according to the AC-Model

Compulsory use should be replaced by full integration in the overall theme structure

  • Overall positive application value

  • Structured approach offered by the model is highly appreciated

  • High level of abstraction & complexity requires a more comprehensive introduction

  • Compulsory use appears to better facilitate a more qualitative learning experience

  • Positive experience with the model results in repeated use!


Dr pieter c le roux lecturer corporate real estate management roux p@nhtv nl

European Real Estate Society (ERES) 2014

21st Annual Conference, Bucharest, Romania, June 25th – 28th

Thank you

Dr. Pieter C. le RouxLecturer, Corporate Real Estate [email protected]


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