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UNITED WAY VETERANS FUND Outcomes Training

UNITED WAY VETERANS FUND Outcomes Training . April 29, 2013. Program outcomes . = benefits to program participants that result from program activities . The Traditional Service Program Model . Definitions. Inputs : resources Activities : what the program does

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UNITED WAY VETERANS FUND Outcomes Training

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  1. UNITED WAY VETERANS FUND Outcomes Training April 29, 2013

  2. Program outcomes = benefits to program participants that result from program activities.

  3. The Traditional Service Program Model

  4. Definitions • Inputs: resources • Activities: what the program does • Outputs: volume of work accomplished (counts) • Outcomes:benefits or changes to individuals during program activities

  5. What are not outcomes. • Recruiting and training staff • Purchasing or upgrading equipment • Number of participants served • Participant satisfaction

  6. Examples of possible outcomes • Child care • Outpatient substance abuse treatment • Overnight camping for 8-12 year old inner city boys • Children are ready for kindergarten • Participants increase knowledge about the effects of substance abuse and addiction • Boys learn outdoor survival skills

  7. Select indicators to measure: how will you know/what will you see? OUTCOME • Participants stop smoking • Participants become proficient in English INDICATORS: • Number and % who report they have quit smoking by the end of the course • Number and % who have not relapsed after 6 months • Number and % of participants who demonstrate reading and writing skills by the end of the course

  8. Performance Standards 2 parts

  9. Using Outcomes Data

  10. Why focus on outcomes measurement? • Lets people know what’s being done and what difference it makes • Focuses on programs that really make a difference • Collects information on an ongoing basis • Provides data to show quality • Benefits the organization for long-term planning purposes • Data is used to improve programming

  11. Reference Measuring Program Outcomes: A Practical Approach, United Way of America, 1996

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