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Security at Water Systems

Security at Water Systems. Mike Orbon Security and Emergency Planning Engineer North Carolina Department of Environmental and Natural Resources Public Water Supply Section 919-716-0088. What is Security to You?. What it means to me:.

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Security at Water Systems

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  1. Security at Water Systems Mike Orbon Security and Emergency Planning Engineer North Carolina Department of Environmental and Natural Resources Public Water Supply Section 919-716-0088

  2. What is Security to You?

  3. What it means to me: • To collaborate with the public water systems in the State of North Carolina to ensure public health and safety by planning, implementing, and maintainingan All-Hazards Preparedness Strategy that results in continuous availability and quality of drinking water throughout the state.

  4. All Hazard Preparedness • The new DHS perspective on security is that the same basics apply in all types of events. • We can talk about …

  5. Fencing…

  6. Cameras… • July 7, 2008 • Water reservoir security camera catches late-night hijinks • Water bureau officials in Portland, OR renewed their belief in protecting their reservoirs last week when a twenty-something couple was discovered skinny-dipping in an inactive reservoir on Mt. Tabor in late June. Security video shows the couple climbing over the fence of Mt. Tabor's reservoir 6 and taking a late-night dip. • Security quickly reacted, pulling the couple out of the pool and notifying the authorities. The man and woman, may face serious legal ramifications, as tampering with the water supply can result in serious charges beyond the trespassing charges they currently face. -- www.videosurveillance.com/blog/

  7. Hydrant Security…

  8. And Intake Barriers

  9. The Main Thing is • Almost all of the responses to a threat are actions. • Those actions must be consistent • Consistency is built upon SOP’s, Planning, and Practice • Consistency helps in detection of intentional hazards • Consistency helps in natural disasters

  10. Consistency • If you have an expected set of parameters for every drinking water sample in your distribution system you will be able to detect any variation and investigate. • That could mean finding a backflow problem leading to e. coli contamination. • That could mean detecting when a contaminant was introduced on purpose.

  11. Consistency • Police and citizens should be able to see when an unauthorized truck is parked at a hydrant. • They can then be included in the surveillance program without needing cameras.

  12. Consistency • People that dress consistently • Trucks that look consistent • Practices that are consistent

  13. How You Get Consistency • Title IV of the Public Health Security and Bioterrorism Preparedness and Response Act, Public Law 107-188, requires drinking water facilities serving populations of more than 3,300 to perform vulnerability assessments and to prepare an Emergency Response Plan that incorporates the results of the vulnerability assessment. • NCAC 18C.0307 d & e – Requires all CWS • Operation & Maintenance Plans • Emergency Management Plans

  14. How You Get Consistency The North Carolina Applicant Certification: • The following actions have been completed for the construction, alteration, or expansion of the water system, as defined in the project documents; • I, or personnel under my direct supervision, have completed an O&M Plan and an Emergency Management Plan in accordance with 15A NCAC 18C .0307(d) and (e). Based on my evaluation of the plans, or my inquiry of the person or persons directly responsible for preparing the O&M Plan and Emergency Management Plan, the information contained in the plans is, to the best of my knowledge and belief, true, accurate, and complete. • The following actions will be completed before the construction, alteration, or expansion of the water system, as defined in the project documents is placed into final service or made available for human consumption; • In accordance with 15A NCAC 18C .0307(d), the O&M Plan will be made accessible to the system operator on duty at all times and available to the Department upon request. • In accordance with 15A NCAC 18C .0307(e) the Emergency Management Plan will be made accessible to the system operator on duty at all times and available to the Department upon request.

  15. The O&M Planning Process • We are charged with maintaining continuous availability of safe water. • Reducing leaks and maximizing uptime of systems ensures efficient use of water resources.

  16. What an O&M plan should be • A valuable reference tool for operating personnel • Provide standard operating procedures for the system • Provide equipment data necessary for performing maintenance and ordering replacement parts and supplies • Outline structure for keeping all records of system operation • Provide a detailed plan for water sampling and testing

  17. A Complete O&M plan • Description of facilities • Operating procedures • Maintenance plans / procedures • Records retention • Sampling / compliance monitoring • Public notification • Staffing and training • Sanitary survey program • Safety program • Emergency parts / parts lists

  18. Description of facilities • Owner/management information • Service area description and map • Copies of all permits • All pertinent source information • All pertinent treatment information • Distribution description and map • Finished water storage information • Process flow chart

  19. Operating procedures • Describe all process controls • List start-up procedures • List normal operating procedures • Identify alternate operating procedures • List emergency operating procedures • Identify common operating problems

  20. Maintenance plans/procedures • Describe procedures for all routine maintenance of all process equipment and include all manufacturer documentation • Source equipment • Process equipment • Distribution equipment • Storage equipment

  21. Records retention • Outline the types of records and reports to maintain • Specify the storage location of all records • Specify the retention time of all records • Operational reports • Maintenance reports • Monitoring reports • Safety reports

  22. Sampling/compliance monitoring • Develop a yearly sampling schedule noting compliance periods • Identify all sampling locations • Develop sampling procedures • Provide list of certified labs for use

  23. Public notification Prepared forms and notices • Who • What • When • Authority • Regulations • Health significance • Precautions • Corrective actions • Alternatives

  24. Staffing & training • List all staff with title, contact information, experience & certifications • Develop initial training plans and for advancement • Identify continuing education requirements

  25. Sanitary survey program Sanitary Survey Preparedness • Identify frequency of surveys • Schedule routine in-house surveys • Develop documentation system for reporting deficiencies and tracking correction

  26. Safety program • Identify and describe all workplace hazards • Identify locations of MSDS sheets • Recommended safety procedures for job tasks • Identify required PPE for job tasks • Provide chemical handling & storage procedures • Accident & injury response & reporting procedures • Outline additional safety training opportunities • Outline the Right-to-Know Act

  27. Take away • Try to document everything regarding the operation and maintenance of the system • You can never plan too much • O&M documents should always be a work in progress

  28. Emergency response plan • System specific information • Role & responsibilities • Communication procedures • Personnel safety • Identification of alternate water sources • Location of replacement equipment & chemical supplies • Property protection • Water sampling & monitoring plan

  29. Large Water System Emergency Response Plan Outline: Guidance to Assist Community Water Systems in Complying with the Public Health Security and Bioterrorism Preparedness and Response Act of 2002

  30. Emergency Response Plan Outline: • The purpose of this Emergency Response Plan (ERP) outline is to make the job easier and help create a plan that works for your water system.

  31. Emergency Response Plan Outline: • It is important to note that the Water System ERP is a “living” document requiring periodic updates (i.e., at least annually or if there is a major change to the water utility system configuration).

  32. Emergency Response Plan Outline: • It should be maintained in a three ring binder notebook to accommodate revisions and appendices.

  33. Emergency Response Plan Outline: • The ERP document should be flexible and easily implemented during an emergency with the ability to use removable checklists.

  34. Emergency Planning Process Planning Partnerships • The planning process should include those parties who will need to help the utility in an emergency situation

  35. General Emergency Response Policies, Procedures, Actions, Documents A short synopsis of the overall emergency management structure, how other utility emergency response, contingency, and risk management plans fit into the ERP Emergency Planning Process

  36. Emergency Planning Process Scenarios: • Use your Vulnerability Assessment (VA) findings to identify-specific emergency action steps required for response, recovery, and remediation for each of the five (5) incident types (if applicable)

  37. Emergency Response Plan Policies System Specific Information: • In an emergency, a water system needs to have basic information for system personnel and external parties such as law enforcement, emergency responders, repair contractors/vendors, the media, and others.

  38. Emergency Response Plan Policies System Specific Information: • The information needs to be clearly formatted and readily accessible so system staff can find and distribute it quickly to those who may be involved in responding to the emergency.

  39. NIMS ICS

  40. NIMS ICS This is where you can take the FREE COURSE

  41. NIMS ICS

  42. Don’t Go it Alone Preparedness and Partnerships • All security partners can take the following steps to ensure preparedness and establish partnerships that are needed to support CIKR prevention, protection, response, and recovery. • Form Partnerships:  Participate in CIKR partnership councils and other forums NC Water Warn. • Manage Risk:  Complete CIKR vulnerability assessments and implement needed protection measures. • Share Information:  Maintain situational awareness and report information WEB-EOC. • Plan and Exercise:  Exercise and update your continuity of operations and emergency plans PWSS Table Top Exercises. • Build Expertise:  Consult a Protective Security Advisor and study best practices.

  43. Don’t Go it Alone • Web Sites • EPA Water Security • Training by FEMA • NRF Resource Center • National Infrastructure Protection Plan Web Site • Lessons Learned Information Sharing (Registration Required) • Sector-Specific Plans IS-821 – Critical Infrastructure and Key Resources Support Annex

  44. Yellowstone Explosion - BBC Flickr Water Main Break SCutter EPA Response Protocol Toolbox Wikipedia – Control Chart Riverside Astronomical Society - .org CityofSewardNEwaterstaff07 Flickr SFWD TelstarLogistics Flickr Water Department Car 1930 Wtr Dept Arc Flickr Gushing BJackRianaol Flickr Scrubbing MikeBlythe Flickr Chemical Storage fhemerick Flickr Scanning Binders JoathanDBundell Flickr Tornado Frank Peters Flickr 090128-A-3715G-049 Jim Greenhill S A County Wildhawk WTP ERP Flickr Fire Disaster in the city Millzero.com Flickr Extra Secure bschmove Flickr Secure Benprks Flickr Secure Pump David.Nikonvscanon Flickr Rays of light over the flood waters Eleda1 Thanks to …

  45. Thank You • Mike Orbon • Security and Emergency Planning Engineer • North Carolina Department of Environmental and Natural Resources • Public Water Supply Section • 919-716-0088

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