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Create new profile
CREATE NEW PROFILE

Step 1:

Click Start, click Run, type Control in the Open box, and then click OK.


  • Depending on the version of Windows running on your computer, do one of the following:

    • Windows XP: If you are in the Category View, click User Accounts, and then click Mail. If you are not in the Category View, double-click Mail.

    • Windows Vista:Click User accounts, and then click Mail.

  • The Mail Setup dialog box opens.


Step 2 start the new profile wizard
Step 2 computer, do one of the following:Start the New Profile wizard

Click Show Profiles.

Click Add to start the New Profile wizard.


Step 3 create a profile
Step 3 computer, do one of the following:Create A Profile

  • In the Profile Name box, type Test, and then click OK to name the new e-mail profile.

  • Follow the steps appropriate for your version of Outlook:

    • Microsoft Office Outlook 2010

      • Click to select the Manually configure server settings check box.

      • Click Next.

      • On the Choose Service page, click Internet E-mail.

      • Click Next.


  • Fill in the boxes in the Internet E-mail Settings dialog box. Make sure that the Account Type setting is set to POP3.

  • Note Enter the information from your ISP or from your e-mail administrator in the Incoming mail server box and in the Outgoing mail server (SMTP) box.

  • Click Next, follow the prompts to finish setting up your account, and then click Finish.

  • Your new profile is created. Go to step 4


  • Microsoft Office Outlook box. Make sure that the Account Type setting is set to POP3.2007

  • Click to select the Manually configure server settings check box.

  • Click Next.

  • On the Choose E-mail service page, click Internet E-mail.

  • Click Next.

  • Fill in the boxes in the Internet E-mail Settings dialog box. Make sure that the Account Type setting is set to POP3.Note Enter the information from your ISP or from your e-mail administrator in the Incoming mail server box and in the Outgoing mail server (SMTP) box.

  • Click Next, follow the prompts to finish setting up your account, and then click Finish.

  • Your new profile is created. Go to step 4.


  • Microsoft Office Outlook 2003 and earlier versions of box. Make sure that the Account Type setting is set to POP3.Outlook

  • Click Add a new e-mail account.

  • Click Next.

  • Click POP3.

  • Click Next.

  • Fill in the boxes in the Internet E-mail Settings dialog box. Make sure that the Account Type setting is set to POP3.Note Enter the information from your ISP or from your e-mail administrator in the Incoming mail server and Outgoing mail server (SMTP) boxes.

  • Click Next.

  • Click Finish.

  • Your new profile is created. Go to step 4.


Step 4 set the default profile
Step box. Make sure that the Account Type setting is set to POP3.4Set the Default Profile

  • On the Mail dialog box, under the When Starting Microsoft Outlook, use this profile box, click to select the new profile that you created in step 3.

  • Click OK.

  • Use Outlook to send yourself an e-mail.If you successfully receive the e-mail, you have completed troubleshooting the problem. 


FOR MORE INFO CALL US box. Make sure that the Account Type setting is set to POP3.

AT TOLL-FREE NUMBER1-888-467-5540


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