Student Orientation 2010. Mission Statement
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Cartersville Medical Center is committed to treating all of our patients with compassion, kindness, and dignity. We will collaborate with our stakeholders to continuously improve patient care, evaluate and establish services beneficial to our community, and position our hospital as the preferred health care provider and a desirable business partner.
960 Joe Frank Harris Parkway
Cartersville, GA 30120
Hospital opened September 1, 1985
112 Total Beds
14 Intensive Care
10 OB/Maternity beds
18 Beds in the Emergency Department
8 Operating Rooms
Volume (FY 2009)
6,402 Admissions 48,514 ER Visits 9,280 Surgeries
1,031 Births 67,376 Outpatient Visits
Keith Sandlin, Chief Executive Officer
Lori Rakes, Chief Operating Officer
Benny McDonald, Chief Financial Officer
Miriam Eide, Chief Nursing Officer
Rebecca Battle, Associate Administrator
At Cartersville Medical Center, building on a
foundation of strong physician and community
support, we will continue providing top-quality,
patient-centered health care and remain the
preeminent hospital in Bartow County.
Walking the Talk
Cliff Notes: It’s what our patients think about us after they leave our hospital.
The HCAHPS survey asks patients who have stayed at
our hospital (inpatients) 27 questions, including 18 items
about key aspects of their hospital experience.
These are broken down into the following domains:
Our collective acts of all hospital staff have important
consequences for patients, and directly affect their
perceptions of the quality of care they received.
Introduce yourself; explain your role
Call the patient by his/her preferred name
Review care with patient daily or purpose of visit, sitting at eye-level with patient
Each day compliment another caregiver/co-worker to the patient
“… Cartersville Medical Center is committed to treating all our patients with compassion, kindness, and dignity.”
The Multi-Language Workplace
Cartersville and HCA have a comprehensive, values
based Ethics and Compliance Program, which is a vital
part of the way we conduct ourselves. Because the
Program rests on our Mission and Values, it has easily
become incorporated into our daily activities and
supports our tradition of caring – for our patients, our
communities, and our colleagues. We strive to deliver
healthcare compassionately and to act with absolute
integrity in the way we do our work and the way we
live our lives. All work must be done in an ethical and
legal manner. It is your responsibility and your
obligation to follow the code of conduct and maintain
the highest standards of ethics and compliance.
Goal for Hand Hygiene is 100%
1. Methicillin-Resistant StaphAureus (MRSA)
2. Clostridium Difficile
Dispose of Sharps with Care
Disposal of Sharps With Care
There are some diagnostic tests to determine if a person has an
allergy to latex. If a patient tells you they are allergic to latex, notify
Materials Management and they will provide a cart with latex-free
products. Need more information? Contact the Nursing House
Supervisor at ext. 6910. For associates with latex allergies, contact
Employee Health Services ext. 2129.
Increased potential for employee
injury exists with awkward
postures with include:
Forces on the spine increase
When lifting, lowering or handling
objects with the back bent or
twisted. This occurs because the
muscles must handle your body
weight in addition to the weight of
the object being lifted.
This is unsafe lifting back posture.
We want to improve everything we do! We owe
this to our ultimate customer ~ the patient.
Adult Protective Services: 1-888-774-0152
What is an MSDS?
Kelly Proctor 770-387-8168
Know location of shut off valves in your department.
Only Plant Operations and the fire department can authorized medical gas shut off
Remove Anyone in immediate danger
Alarm Pull closest alarm; Dial “7777”
Confine Close doors and windows
Turn off air moving equipment
Extinguish Use closest proper extinguisher
Any employee who has knowledge of a violation of the IT & S Security
policy must immediately report the violation to his/her supervisor.
Anyone who violates the policy is subject to:
Secure your workstation at all times!
Kim Hicks, HIM Director, FPO, x 1413
Angel Shellhorse, HIM Supervisor, x 1106
Policies can be located on Cartersville’s Intranet
1. Notice of Privacy Practices
2. Patient’s Right To Opt Out of Facility
3. Right to Request Confidential
4. Patient’s Right To Access
5. Patient’s Right To Amend
***Employees are not allowed to access their own information
10 years imprisonment.
Thank you!!! patients?