SADC RESULTS OF STUDIES CONDUCTED REGARDING THE REGIONAL ROAMING REGULATION
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SADC RESULTS OF STUDIES CONDUCTED REGARDING THE REGIONAL ROAMING REGULATION. Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting Warsaw, Poland 2 July 2013. INTRODUCTION -WHERE WE ARE ON MAP. BACKGROUND- KEY STATISTICAL DATA 2012.

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Antony Chigaazira, CRASA Executive Secretary Regulatory Associations Meeting

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Antony chigaazira crasa executive secretary regulatory associations meeting

SADC RESULTS OF STUDIES CONDUCTED REGARDING THE REGIONAL ROAMING REGULATION

Antony Chigaazira, CRASA Executive Secretary

Regulatory Associations Meeting

Warsaw, Poland 2 July 2013


Introduction where we are on map

INTRODUCTION -WHERE WE ARE ON MAP


Background key statistical data 2012

BACKGROUND- KEY STATISTICAL DATA 2012


Background sadc roaming studies

BACKGROUND –SADC ROAMING STUDIES

  • Regulatory Impact Assessment I – (partial RIA) Embarked on due to resource constraints. To get an overview of wholesale and retail roaming tariffs by operators in SADC and some benchmark studies.

  • Regulatory Impact Assessment II - Implications of International Roaming tariffs on regional tariffs; Inter-Operator Tariffs(IOT) and Market and Regulatory factors influencing international roaming wholesale and retail charges.

  • Regulatory Impact Assessment III – an impact analysis; economic analysis, consumer surveys and collect and analyse market data and recommend.


Critical steps and observations

Critical Steps and Observations

  • Questionnaires were sent via CRASA to NRAs who sent them to their respective Operators to provide roaming traffic volumes for voice/ SMS/ Data over a 6 month period.

  • The initial response rate was 23.5%.

  • Operators followed up diligently by Regulators to no avail.

  • Responses deadline extended by a further three months but response rate only increased to 41%.

  • Large sections of Questionnaires were NOT completed.

  • Much of information supplied insufficient and made integrity of data gathered through questionnaires a key concern.

  • 4 out of 14 responded in a format useless for the survey.


Finding 1 roaming levels in sadc constitute a small fraction of business traffic revenue

FINDING 1 – ROAMING LEVELS IN SADC CONSTITUTE A SMALL FRACTION OF BUSINESS (TRAFFIC & REVENUE)


Key finding 2 a very small percentage of subscribers roam

KEY FINDING 2 - A VERY SMALL PERCENTAGE OF SUBSCRIBERS ROAM


Key finding 3 average sadc roaming prices significantly higher than europe

KEY FINDING 3 – AVERAGE SADC ROAMING PRICES SIGNIFICANTLY HIGHER THAN EUROPE


Key finding 3 continued

KEY FINDING 3 - Continued

ASSUMPTIONS MADE

[1] http://fx-rate.net/EUR/USD/ accessed on 25 May 2012

[2]Assume 50/50 originating and receiving voice call split.

[3] Rate calculated using average between price caps for calls made and calls received

[4]Price cap only applicable from July 2012


Other findings

OTHER FINDINGS

  • Wholesale cost of roaming in SADC is indeterminate due to erratic Inter-Operator Tariffs(IOTs). Different networks different charges plus roaming overhead cost varies.

  • Only operators in Mauritius and Seychelles have substantial roaming revenue streams.

  • In SADC Post-paid Roaming is more prevalent than Prepaid. 73% interviewed offer prepaid.


Further findings

FURTHER FINDINGS

  • Very few roaming agreements in SADC and no specialist roaming hubs exist.

  • Most subscribers travelling in Region rely on plastic roaming. Evidence - high Churn Rate.

  • RICA (Regulation of Interception of Communication Act) to affect plastic roaming.

  • Small operators crippled in roaming market by their lack of scale.


Further findings1

FURTHER FINDINGS

  • Some large operators claim to have taken roaming to another level- eg “One Network; One World and Vodafone Passport” initiatives.

  • Low consumer awareness, no transparency for end user. Transparency Commercial decision rather than regulatory one.

  • Inter-Operator Tariffs, Roaming Overhead Costs and Retail Margins well above Costs.


Where we are now and where to home and away roaming project

WHERE WE ARE NOW AND WHERE TO- HOME AND AWAY ROAMING PROJECT

  • Transparency Guidelines have been issued√

    • Transparency, Consumer Awareness, Empowerment = PHASE I

      • Tariff Information

      • SMS Notification on entry to visited country

      • Website Information

  • Cost Based tariffs=PHASE II (Seeking Funding)×

  • Roam Like a Local=PHASE III (Seek Funding) ×


I thank you

I THANK YOU

THE END


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