Enhancing erp system with rfid logistic process integration and exception handling
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Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling. Introduction. Traditional stand-alone ERP systems are inadequate to handle the current requirements of logistics applications Solution: integration of RFID and mobile technologies with Web-enabled applications

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Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling

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Enhancing erp system with rfid logistic process integration and exception handling

Enhancing ERP System with RFID: Logistic Process Integration and Exception Handling


Introduction

Introduction

  • Traditional stand-alone ERP systems are inadequate to handle the current requirements of logistics applications

  • Solution: integration of RFID and mobile technologies with Web-enabled applications

  • Enables management to utilize accurate information for analyzing business performance and quick decision

  • Help the integration of logistic processes and the handling of exceptions in key business processes


What is rfid

What is RFID?

  • Radio Frequency Identification

  • A generic term for technologies that use radio waves to automatically identify people or objects

  • a technology that uses radio-frequency waves to transfer data between a reader and a movable item to identify, categorize, track...

  • There are several methods of identification but the most common is to store a serial number that identifies a person or object on a microchip that is attached to an antenna

    • The antenna enables the chip to transmit the identification information to a reader

    • The reader converts the radio waves reflected back from the RFID tag into digital information that can then be passed on to computer systems

Dickson Chiu 2006


Enhancing erp system with rfid logistic process integration and exception handling

Tag

Insert

RFID System Components(block diagram)

Reader

Antenna

Asset/Tag

Asset

Firmware

TCP/IP

~

Host

Power

Application

Software

Customer’s

MIS

API

Dickson Chiu 2006


Stakeholders

Stakeholders


Process integration conceptual model

Process integration conceptual model


Web enabled system with mobile users infrastructure

Web-enabled system with Mobile Users Infrastructure


Integration of rfid with erp system

Integration of RFID with ERP System


Overall system integration

Overall system integration


Selected data integration scheme

Selected data integration scheme


Receiving process with rfid

Receiving process with RFID


Shipping process with rfid

Shipping process with RFID


Typical system flow

Typical system flow


Example exceptions handling

Example exceptions handling


Example exceptions handling 2

Example exceptions handling (2)


Example exceptions handling 3

Example exceptions handling (3)


Summary

Summary

  • User benefits

    • Powerful and user friendly to perform their daily operations.

    • Improved organizational interoperability and connectivity

    • Anytime anywhere system and information access

    • Overcome tedious and error-prone manual exception handling

  • Management’s benefits

    • Costs against the benefits - productivity

    • Customer service quality - consistent handling of the exceptions

  • IT Staff’s benefits

    • System development and maintenance efforts improved

    • Systematic fine-grained requirements elicitation (of exceptions)

    • Capturing requirements from domain specific knowledge (of exceptions)


Future work

Future Work

  • Performance measurement

  • Other unexpected exceptions and events

  • Artificial intelligence in handling the exception events

  • Agent-based assistance to internal staff and external users

  • Empirical measurements of the improvement of staff performance and customer satisfaction


Question and answer

Question and Answer

Thank you!

Contact: [email protected]


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