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IC4D 2009: Extending Reach and Increasing Impact . ECA Regional Launch December 16, 2009. Report Structure. Part I Chapter 1: Overview Chapter 2: Convergence Chapter 3: Economic Impact of Broadband Chapter 4: Backbone Networks in Africa Chapter 5: E-government Experiences from India

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ic4d 2009 extending reach and increasing impact

IC4D 2009: Extending Reach and Increasing Impact

ECA Regional Launch

December 16, 2009

slide2

Report Structure

Part I

Chapter 1: Overview

Chapter 2: Convergence

Chapter 3: Economic Impact of Broadband

Chapter 4: Backbone Networks in Africa

Chapter 5: E-government Experiences from India

Chapter 6: National E-government Institutions

Chapter 7: IT and IT-enabled Services

Part II

Key Trends in ICT Development

Progress in Measuring ICT

At-a-glance Tables for 150 Economies

slide4

Sector Trends (1/5)

Mobile phones have narrowed the gaps in voice communications worldwide,

as a result of competition and technology development.

slide5

Sector Trends (2/5)

Access to advanced ICT services is the natural next step in development.

slide6

Sector Trends (3/5)

Convergence is already a wide-spread, market-driven reality.

  • Implications
  • Changing business models for service providers
  • Expanded access through larger markets
  • Broader range of services and applications
  • Altered market structure and dynamics
  • Dimensions
  • Service
  • Network
  • Corporate
  • Device
slide7

Sector Trends (4/5)

Developing countries are benefitting from ICT exports, and there is room for new entrants.

slide8

Sector Trends (5/5)

ICT applications are transforming government and commerce in developing countries…

User perception of increased service quality

User reports of bribe payments

…but the gap remains big.

slide10

Key Policy Findings (1/4)

Broadband contributes to growth and opens up new opportunities, for which it deserves a central role in development strategies.

slide11

Key Policy Findings (2/4)

Public-private partnerships can leverage the private sector to meet ICT infrastructure development objectives.

slide12

Key Policy Findings (3/4)

Cross-sector leadership and institutions are essential to realize the benefits from investing in e-government.

  • Strategy and policy formulation
  • Coordination of e-government program
  • Implementation
slide13

Key Policy Findings (4/4)

Public interventions to promote IT and IT-enabled services can be good investments irrespective of the success of the IT initiatives.

ict performance of upper middle income countries
ICT Performance of Upper Middle Income Countries

Source: Report on Information and Communications for Development 2009, World Bank

slide15

About World Bank Group’s

Global ICT Department

slide16

Who we are

A Comprehensive Global Practice

… offering a full range of services

Policy / Regulation

Policy,

Regulation &Development Programs

Public Investments

Full Spectrum of Involvement

Investments

Multi Donor

Grant Program

Technical Assistance

Private Investments

our role
Bank policy advice in 105 countries including 68 IDA countries: a major contribution to liberalization, private sector participation and mobile revolution

Contributed towards generating US$16bn private sector investment between 1997 and 2006 in IDA countries alone

Financing US$4bn for 203 projects including US$1.5bn in 32 IDA countries for 84 projects

Mobilizing another US$2bn

Contributed to 225 million new mobile subscribers

Our Role

WORLD BANK

IFC

INFODEV

  • Mainstreaming agent of ICT through recognized reasearch and toolkits
  • Research on Open Access models: a major shaper of 2nd generation policy reforms for backbone infrastructure
  • Enabling agent for 105,000 new MSME entrepreneurs through the incubators’ network
strategic themes
Strategic Themes

Focus on 3 inter-related strategic themes…

The introduction of information and communication technologies to improve the delivery of public and private services.

ACCESS

Transformation

INNOVATION

The use of information and communication technologies in transforming traditional sectors and creating innovative new sectors.

what we do
What we do…

Suporting the growth of IT/IT enabled service industry: Bank’s support in Ghana, Mexico, Kenya, Sri Lanka; infoDev’s research on ITES industry and IT parks

Cellular Distribution Facility: IFC- financed working capital facility program offering local banks creditline to cellular distributors to buy bulk airtime aimed for retail market

Supporting the development of an ICT-Enabled innovation network: Leveraging infoDev’s business incubator initiative, which provides financing and TA to over 150 incubators for 9000 MSME businesses in 75 countries

Supporting the development of holistic ICT policy frameworks: Increasingly developing countries are recognizing the linkage between innovation and economic development and GICT is working with several countries

Creating systems of innovations: DFID Low Carbon Innovation Centers, clean energy innovation centers (with ESMAP and the Bank\'s Energy Sector)

Sector reform: Bank active in 105 countries in last 10 years, infoDev’s regulatory toolkit and Open Access research

PPPs for backbone infrastructure: IFC-led EASSy Project (22 countries, 30 operators, 4 other DFIs) in Africa – Bank-led Regional Communications Infrastructure Program (RCIP)

Wireless: IFC financing have so far contributed to 225 million mobile subs

Infrastructure: IFC financing for Shared towers (Turkey and Brazil); Bank support for rural infrastructure (India, Sri Lanka);

New broadband solutions: WiMax (Ukraine, Uruguay), Cameroon / Central Africa (Pipeline), West Africa (Electricity Transmission), Broadband wireless (Afghanistan)

ACCESS

Banking the unbanked: IFC support to m-banking - WIZZIT (South Africa), Digicel in Caribbean, Millicom; infoDev’s m-banking knowledge map and research

e-Government: Bank support in Vietnam, Ghana, Mongolia, Kenya; IFC support to Sonda (Chile), IBS (Russia), Meteksan (Turkey), Chinasoft; infoDev’s egovernment toolkit

e-Health: Investing in cellular-based health systems, Voxiva (Africa – LAC), health data management

Education: IFC support to Socket Works (Nigeria), new Bank-led ICT Skills development Initiative, infoDev’s ICT in education toolkit in partnership with UNESCO

Partnerships and Knowledge: M-Banking Conference (GSM Assoc., DfID, CGAP), Industry Partnerships, Government Transformation Initiative, e-Development Thematic Group

MAINSTREAMING

INNOVATION

examples of wb public sector ict investments
Examples of WB Public Sector ICT Investments

STRATEGIC FOCUS

POTENTIAL APPLICATIONS

BANK PROJECT EXAMPLES

Administrative

Management

  • Records Management systems - HR Management Systems, online job listings- e-Pensions Administration

SRI LANKA: e-Sri Lanka Program; (US$ 53 mil): Creation of a ‘single window’ for gov services; inter-connected government agencies for improved productivity

Accountability

  • Treasury systems to improve fiscal control - e-Procurement for checks on govt. purchasing- e-Taxation for efficient revenue collection

CHILE: Public Expenditure Management Project, ($23 Mil) improve transparency of public finance via a modern and integrated IFMIS

Citizen-centric

Governance

  • e-Gov portal for 24/7 service delivery- e-services to reduce exploitation, official discretion - e-democracy to empower citizens

GUATEMALA: GT TAX ADMIN. TAL, ($28 Mil): Computerized tax collection sytem to improve convenience to citizens and accuracy in revenue collection

Law & Justice

  • Court MIS, e-case filing to expedite processes- Legal systems for judges- Public awareness via online case data

EL SALVADOR: Judicial Modernization Project; ($ 24 mil) automates case management programs, and provides e-learning for judicial employees

Source – Asheeta Bhavnani

mexico us 80 million it industry development project
MEXICO (US$80 million): IT Industry Development Project

Country Examples

Development Objective: To foster the creation of jobs in Mexican IT Companies by improving their competitiveness and efficiency through access to:

  • A larger supply of trained personnel
  • Technologies
  • Quality standards and global marketing networks of MNCs
  • Private debt finance

Components:

  • Human skills development
  • Strengthening of IT Clusters
  • Financing of IT Industry
  • Supporting Infrastructure
  • Outsourcing of Government Services
  • Strengthening of Legal and Regulatory Framework
country examples
Country Examples

Sri Lanka (US$ 53 million): E-Sri Lanka Development

Project

Development Objective: To promote: (i) the Use of ICT to enhance growth, employment and equity through affordable access to means of information and communication; (ii) access to and use of public information and service on-line by citizens and businesses; and (iii) competitiveness of private sector, particularly of knowledge industries and SMEs

Components:

  • ICT policy, Leadership and Institutional development Program
  • ICT HR development and Industry Promotion Program
  • Backbone Communications Infrastructure
  • Telecenter Development Program
  • Reengineering Government Program
  • e-Society Program
mongolia us 12 million information and communications infrastructure development project
MONGOLIA (US$ 12 million) Information and Communications Infrastructure Development Project

Country Examples

Development Objective: To increase the coverage and use of ICT services among the rural community (telephony, internet access, access to e-government services) in order to increase incomes in rural Mongolia

Components:

  • Subsidies to telecom operators to provide access in rural areas, through an output-based competitive subsidy program;
  • Public-Private partnerships in the delivery of e-government services;
  • Policy and Regulatory capacity-building for ICT sector reforms.
eghana us 42 million
eGHANA (US$ 42 million)

Country Examples

Development Objective:To develop an IT-enabled services industry, in

order to attract investment, create employment and increase export revenue.

Components:

  • Enabling Environment: Capacity building, support to the National Communications Authority, sector policies, revision to the FOI framework
  • Support to Local ICT Businesses and ITES in Ghana : ITES capacity building, establishment of a program between educational institutions and businesses, promotion strategy, grants
  • eGovernment Applications and Government Communications: IT architecture, Government Investment support, training, study on PPPs
ict skills initiative
ICT Skills Initiative

Total Addressable Market for Global Sourcing and Domestic Outsourcing, 2020 (Less than 20% of current addressable market of $500 billion penetrated)

$billion

Core markets

2008

Growth in

Core markets

  • New
  • verticals in
  • developed
  • Countries
  • Public sector
  • Healthcare
  • Media
  • Utilities
  • New
  • customer
  • segments
  • SMBs
  • Outsourcing
  • market in
  • new
  • geographies
  • Brazil
  • Russia
  • China
  • India

Source: NASSCOM, Perspective 2020: Transform Business, Transform India, April 2009.

ict skills initiative26
ICT Skills Initiative
  • India has about 30% of global supply of low-wage labor for the BPO industry
  • Likely to have a talent shortfall of 0.8 million to 1.2 million by 2012

Skills is becoming a major constraint

focus of the ict skills initiative
Focus of the ICT Skills Initiative

ICT Skills Initiative

  • Globally benchmarked skills assessment, training and certification.
  • Alignment of skills with industry requirements.
  • Industry partnerships in curricula development, learning content, testing and certification.
  • Rapid scalability and replication.
skills development framework
Skills Development Framework

CMMi

COPC

6 sigma

Companies

Management

Training

TSP/PSP

Domain

Training

R&D

Software Developer

Certification/CERT

Foundational BPO

Training

Universities

Skill assessments

Knowledge Hub

IT Enabled Services

IT Services

government transformation initiative
Government Transformation Initiative

OPPORTUNITY

WHAT ARE WE TRYING TO ACHIEVE?

  • Accelerate ICT-enabled government transformation
  • Develop and promote viable business models
  • Build Government capacity to manage IT projects, help Governments spend their IT dollars more efficiently
  • Showcase best practice
  • Connect practitioners with implementers & experts
  • Technical assistance for project design and enabling environment
  • Finance firms willing to competitively partner with govts: PPP models

Average number of trips saved by citizens to government offices due to e-services in India

Waiting time saved for citizens at government offices due to e-services in India

Source: Survey of e-government projects in India, IC4D 2009

government transformation initiative30
Government Transformation Initiative

HOW DOES THE GTI WORK?

  • P2P networks of government leaders and CIOs to connect practitioners
  • Knowledge bank with best practices combined with targeted training
  • Project development facility to provide “rapid response” services for project formulation, setting up the enabling environment
  • Advisory support and funding related to private companies

WHAT KIND OF AREAS DOES THE GTI COVER?

  • Wide range of issues, such as use of ICT for service delivery, for climate change adaptation/mitigation, food security and governance.
government transformation initiative31
Government Transformation Initiative

WHAT ARE WE LOOKING FOR?

  • Government leaders, practitioners and industry to join the P2P networks
  • Donors, industry and academia to contribute to the Initiative financially or in kind

WHAT’S IN IT FOR YOU?

  • Access to replicable innovations
  • Development impact and accountability
  • Spending IT $$ more efficiently

INTERESTED?

  • Piloting of the initiative to start in February 2010

For more information please contact Randeep Sudan – [email protected]

e development thematic group
e-Development Thematic Group
  • Virtual forum for knowledge sharing and learning on the use of ICT in development
  • A global community of practice with 2500 members and over 170 learning events delivered to date
  • Innovative use of Twitter, Facebook, LinkedIn, videoconferencing, webcasting and webinar tools
  • Website: www.worldbank.org/edevelopment

We invite new partners and members!

Join us!

[email protected]

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