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To Print or Not to Print

That was the question at UIW!. To Print or Not to Print. Who we are. Private, Catholic university Campuses in San Antonio (Texas), China, Mexico and soon in Germany Bachelor degrees through Ph.D. and PharmD . Fall 2011 enrollment, 8,500 with 3,100 classes

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To Print or Not to Print

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  1. That was the question at UIW! To Print or Not to Print

  2. Who we are • Private, Catholic university • Campuses in San Antonio (Texas), China, Mexico and soon in Germany • Bachelor degrees through Ph.D. and PharmD. • Fall 2011 enrollment, 8,500 with 3,100 classes • Approved at Provost’s Dean’s Council • Discussed and announced, Fall 2010 • First online-only schedule, Fall 2011

  3. Hit ‘em with your best shot! • Schedule available only through Bannerweb • Alerted IT team and network guy • Provided priority registration schedule to IT team and network guy to monitor load on SIS and network. • Posted signs and sent email to remind faculty/students of no printed schedule • Still had faculty/students asked for printed schedule

  4. Oops, Part One

  5. Law of Unintended Consequences • IT inactivated important link • Students/faculty reviewing courses online slowed down online registration • More activity online created pressure on all systems—network, SIS, and web • Surge on the system brought down the network and the SIS—for 30 minutes • Peaked and crashed at each priority group entry

  6. Our best shot! Part Two • Updated IT team and network guy about date/times of registration • IT team sent notices to all offices that they would kill all non-registration activity (batches, reports, etc.) during registration • IT created a real-time PDF document (same format as the schedule) to download • Registrar sent faculty/students the link to the PDF document

  7. Login Screen

  8. Oops, Part Two

  9. Two out of three worked! • System did not crash • Ran at 100% capacity for extended periods • Offices not related to registration stayed away • Network did not crash • Web access crashed • 4-5 clicks to reach schedule/registration links • Affected all web activity—online and in offices • Frustration was had by all!!

  10. Our best shot! Part Three • Have a specific one-click URL for registration • Send that link to students and faculty along with the link to the downloadable PDF schedule • Turn on online schedule earlier to allow for thorough study before registration • Change priority registration schedule to two days—graduate/Ph.D./PharmD./O.D./athletes and then undergraduates

  11. Create your best shot! • Communicate, communicate, communicate again, and again, and again. • Talk to your IT team, your network guy, and your web team • IT controls your SIS load • Network controls the load on your network connections (routers, web-based software, etc.) • Web guys control access to your web pages

  12. Create your best shot (cont) • Provide what faculty/students want without creating a burden on your system • Create real-time PDF schedules • Create alternate links for the login screen • Actively monitor your systems • Get support to “kill” all non-registration system-draining activity • Remind faculty/students to read course comments and pre-requisites

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