COM 403 Introduction to Interpersonal Communication

1. COM 403Introduction to Interpersonal Communication

2. DEFINING “COMMUNICATION”

3. TWO PRINCIPLES OF COMMUNICATION • Communication is an on-going, dynamic, transactional process (Two models of Communication)

4. Models of Communication LINEAR MODEL S R M F TRANSACTIONAL MODEL Noise S/R R/S M/F Context/Environment

5. TWO PRINCIPLES OF COMMUNICATION • Communication is an on-going, dynamic, transactional process (Two Models of Communication) • It is impossible to NOT communicate (Five Types of Communication)

6. FIVE TYPES OF COMMUNICATION Intrapersonal Interpersonal Small Group Public Mass

7. INTRODUCTIONSExercise

8. INTRODUCTIONS EXERCISE Questions to Consider ……. • If you could meet anyone (living or dead) who would it be? Why? • If you could experience any historic event what would it be? Why? • What do you see yourself doing in ten years? • What would you do if you won the lottery? • What was your most embarrassing moment? • What one lesson would you teach a child? …You don’t have to answer these, but they might give you some discussion ideas

9. LISTENING

10. STAGES OF LISTENING • Hearing • Selecting • Attending • Understanding • Evaluating • Remembering • Responding

11. TYPES OF LISTENING Listening for enjoyment Listening for information Empathic listening Critical / evaluative listening

12. TYPES OF NONLISTENING Pseudo listening Selective listening Stagehogging

13. BARRIERS TO LISTENING

14. TIPS FOR EFFECTIVE LISTENING