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WIA Administration Program Monitoring. Why Monitor Programs ?.

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Wia administration program monitoring

WIA Administration

Program Monitoring


Why monitor programs
Why Monitor Programs ?

  • 20 CFR 667.410(b)(1) and WIA Sections 127 and 132 require the state to develop a monitoring system and plan to meet the requirements of 20 CFR 667.410(b)(2)(i-v) for the WIA Adult, Dislocated Worker, and Youth programs, and to ensure compliance with nondiscrimination and Equal Opportunity requirements.


Goals of wia monitoring
Goals of WIA Monitoring

  • Confirm that local areas comply with Federal and State statue and regulations regarding WIA

  • Avoid “disallowed costs”

  • Identify promising or best practices and share information with workforce system providers and partners


Goals of wia monitoring1
Goals of WIA Monitoring

  • Identify areas requiring technical assistance

  • Determine what constitutes good and quality programs

  • Evaluate program effectiveness and impact


How will ctdol monitor
How will CTDOL monitor ?

  • Program Monitoring shall be conducted annually, usually during the month of May, but no later than June 30th.

  • Each local WIB will be scheduled for an onsite review which covers some portion of the new monitoring tool.

  • The review will be conducted by a team from the CT WIA Administration unit .


How will ctdol monitor1
How will CTDOL monitor?

  • Interviews

  • Review of local area policies and program design

  • Participant case file review


How will ctdol monitor2
How will CTDOL monitor ?

  • Each review will include entrance and exit interviews, in which the monitoring team and WIB representatives will review the process, logistics and preliminary results of the review.

  • WIBS should be prepared to provide the necessary space, computer and access to information required.


How will ctdol monitor3
How will CTDOL monitor ?

  • Upon completion of monitoring, the following information will be provided:

    • Narrative report

    • Statistical analysis

    • Corrective action plan (If required)


What tools will ctdol use to monitor
What tools will CTDOL use to monitor?

  • The WIA Monitoring Tool & Guide has been developed to meet the requirements Code of Federal Regulations and WIA regulations.


Funding streams to be monitored
Funding Streams to be monitored

  • Adult

  • Dislocated Worker

  • Youth

  • NEG


The following areas in each funding stream will be monitored
The following areas in each funding stream will be monitored:

  • Eligibility and records review

  • Delivery of services

  • Quality of services

  • Service progression

  • Service levels

  • Activity levels

  • Exit strategies

  • Analysis of costs and expenditures by program deliverables


5 key programmatic areas to be monitored
5 Key Programmatic Areas to be monitored: monitored:

  • Governance

  • Grant management

  • Program service delivery

  • Review of follow up services

  • Performance and accountability


Governance monitoring components
Governance Monitoring Components monitored:

  • WIB Board of Directors

  • One-Stop Operator including:

    • Memorandum of understanding

    • Priority of service and customer choice

    • Registration

    • Core, intensive and training services


Governance monitoring components1
Governance Monitoring Components monitored:

  • One-Stop Operator including:

    • Priority and special populations

    • On-the-Job (OJT) and Customized Job Training (CJT)

    • Supportive services and needs-related payments


Governance monitoring components2
Governance Monitoring Components monitored:

  • Youth Activities

    • Out of school youth

    • Concurrent enrollment of youth with adult/dislocated worker

    • Training services for youth

    • Youth summer employment


Governance monitoring components3
Governance Monitoring Components monitored:

  • Participant File Review including

    • Eligibility document review

    • Dislocated workers

    • Core services

    • Intensive services

    • Training services

    • Priority of services

    • Review of IEP


Governance monitoring components4
Governance Monitoring Components monitored:

  • Participant File Review including

    • Review of ITA

    • Review of supportive services and needs related services

    • Follow up services

    • Review of case notes


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