Enterprise Incentives Erez Wohl GM Partner Incentives Maurice Fitzgerald EOC Regional Program Manager Mark Blank -Sales Vice President Partner - Aztek. Let’s Break new Ground Together - Agenda. Program Overview and FY15 Direction Operations Improvements Partner Insight - Aztek.
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Enterprise Incentives Erez Wohl GM Partner IncentivesMaurice Fitzgerald EOC Regional Program ManagerMark Blank -Sales Vice PresidentPartner - Aztek
Program Overview and FY15 Direction
Partner Insight - Aztek
Partner Incentives | FY15 Strategy
Microsoft Partner Incentives accelerate partner business growth and development across our broad product portfolio and innovative Cloud solutions and services
Reward for Cloud Growth
Commitment to Partners
FY15 Incentive Design Principles
Microsoft Sales Priorities
Product Market Share
Partner Led Sales
Balance Simplicity and Performance
FY14 Enterprise Incentives overview
FY15 design goals
Stability and predictability
MDOP / Windows Server Branch Accelerator (Select)
Cloud (O365, Azure, Intune, CRMOL)
Partner refresher sessions introduced.
Enterprise readiness app launched in January FY14
Enterprise chat tool pilot with select partners in EOC.
Immediate partner response 8mins per query – scale up end March.
Support targets reduced: 93% < 24hrs.
Target average resolution ~12hrs.
OnePlan escalation model introduced.
25% query reduction target by Q1 FY15.
Target of 435 per month.
Delta Report Available
Eliminating/reducing partner time reconciling statements.
Consolidated Payment Report
Eliminating/reducing partner time calculating life-to-date.
All statements available to partners 2 weeks earlier.
Incentive Calculator due March FY14
Immediate calculation of potential earnings for partners.
What does this mean for you?
Tangible improvement in cash flow.
Potential reduction in Cost of Capital on an annual basis.
No change in partner payment terms - net positive impact on cash position.
Final statement notification available in March.
Incentive prefix visible in bank statements. ENT-123456
Payment Turnaround time has reduced by 15 – 20 days (30 - 50%)
Support & Execution
System Tools & Design
72 hour support SLA
CLT Query Support
Partner time on queries
Lack of historic view
Manual Statement Reconciliation
Predicting Earnings complexity
Final statement in 30 days
45+ day Payment cycle
24 hour Support SLA
Immediate Chat Support
25% Query reduction
Final Statement in 15 days
30 day Payment cycle
Ongoing Improvements needed
Channel Incentives Clinic @Room 8
Channel Incentives Future State Booth @ Coffee Area
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