The Landscape of Social Welfare Management Essential Characteristics of Social Welfare Administration

1. The Landscape of Social Welfare Management Essential Characteristics of Social Welfare Administration By Rino J. Patti

2. Social Welfare Managers are routinely confronted with moral dilemmas that require ethically defensible decisions.

3. Management practice in the human services requires attention to mediation, reconciling, and influencing the preferences and expectations of external constituencies

4. Social Welfare Mangers advocate for stigmatized, disvalued groups to mobilize public sentiment and resources

5. Social Welfare Managers collaborate with other agencies to mobilize and focus resources on a common clientele to achieve the benefits of an enlarged pool of specialists and improve cooperation

6. Social Welfare Managers articulate values and goals that inspire the moral commitment of supporters, staff and volunteers

7. Social Work Managers seek measures of organizational performance that are responsive to standards of accountability imposed by funding and policy bodies while attempting to reconcile these with available resources, the unpredictable efficacy of service technologies, and the preferences of service providers and consumers

8. Social Welfare Managers seek to develop supportive and empowering processes in the agency to build commitment and ownership and to maintain a climate conducive to psychological and physical health

9. Social Welfare Managers must maintain some control of their programs even while they can�t be in control of them

10. Because consumers of human services are active participants in the service experience and are largely responsible for the changes that are sought, the social welfare manager must attend to how they can be directly engaged in the choice or means and outcomes of service delivery