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The Disruptors

The Disruptors. June 13, 2012. Jacob Jegher Senior Analyst. “Disruption!? In banking?”. The non-price attributes of “banking” are gaining prominence Tools to deliver better performance are now available More, better data Competitive pressures Consumer expectations. Traditions

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The Disruptors

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  1. The Disruptors June 13, 2012 Jacob JegherSenior Analyst

  2. “Disruption!? In banking?” The non-price attributes of “banking” are gaining prominence Tools to deliver better performance are now available More, better data Competitive pressures Consumer expectations Traditions Regulatory demands and requirements Project overload Tight IT budgets “The numbers are the numbers” Corporate, personal risk aversion FOR AGAINST

  3. Financial InstitutionsIf you can’t beat them, join them. The Bancorp Bank acts as a deposit taker

  4. Financial InstitutionsBank APIs and SDKs – The French revolution

  5. A multitude of firms are disrupting traditional markets and products 1 Consumers and/or Merchants Other Examples:

  6. The two pronged approachEnabling other start-ups/firms and developers 1 2 • Consumers and/or Merchants Other Start-ups / Firms Other Examples:

  7. The two pronged approachEnabling financial institutions 1 2 • Consumers and/or Merchants Financial Institutions Other Examples:

  8. The multi pronged approachEnabling consumers/merchants, other startups/firms, and financial institutions 1 2 3 • Consumers and/or Merchants Other Start-ups / Firms Financial Institutions Other Examples:

  9. Celent view of disruption (big “D”) • Necessary part of competing. Betting on the status quo is not viable, long-term. Nor are purely incremental improvements • Led from the top, supported from the middle. The c-suite drives it, managers sell it, the front lines execute it • In balance with operational concerns. Projects will tend to be incremental improvements, innovative, or possibly disruptive. Most firms need at least a handful of projects that are disruptive • Mostly a mid-term opportunity. Managing technology and culture change is never a quick fix

  10. Thank You Now to our Speakers Jacob Jegher Senior Analyst jjegher@celent.com Twitter: @ jjegher June 18, 2012

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