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Recommendations for Program and Budget Planning. Elizabeth Stage, Director March 17, 2004. Agenda for Meeting. Haas Interns’ Work Campus Reviews Staff Roundtable Equity Committee Staff Survey Q&A. Haas Interns’ Reports. How were reports used? As only one source of data

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recommendations for program and budget planning

Recommendations for Program and Budget Planning

Elizabeth Stage, Director

March 17, 2004

agenda for meeting
Agenda for Meeting
  • Haas Interns’ Work
  • Campus Reviews
  • Staff Roundtable
  • Equity Committee
  • Staff Survey
  • Q&A
haas interns reports
Haas Interns’ Reports
  • How were reports used?
    • As only one source of data
    • To identify things needing attention
  • Why weren’t reports distributed?
    • Recommendations to Director
    • Not uniformly well done
haas interns
Haas Interns
  • Yvacheslav Byelyavey
  • Nick Christy
  • Luis Ferreira
  • Alfredo Finch
  • Roberto Guerrero
  • Christina Higgins
  • Shahar Moaz
  • Jeff Peck
yvacheslav bvelyavey
Yvacheslav Bvelyavey
  • Conducted small survey
  • Studied museum visitor motivation, demographics, satisfaction with exhibits, store, café, etc.
  • Demographic profile
  • Found high degree of satisfaction
slav s small survey
Slav’s Small Survey
  • 96% satisfied with quality of educational experience
  • 73% would recommend LHS to others
  • 70% likely to return within 3 months
  • Customers well educated (79% have degrees), females (72%), professionals (54%), median income of $50-79K.
nick christy
Nick Christy
  • Studied the ways in which different curriculum development groups deal with design, editing, orders, fulfillment, and shipping.
  • Got a job before he could complete his work and make recommendations.
luis ferreira
Luis Ferreira
  • Studied “Program Support”, the mechanism by which we tax revenue accounts and grants to pay for the administrative services they rely on.
  • Made recommendations for improvement, proposal to execute the work.
  • The Service Task Force, chaired by Flori Ramos, has begun to interview providers & consumers of services.
alfredo finch
Alfredo Finch
  • Studied repurposing Hall artwork to make products that could be sold in our store and in other venues (t-shirts, hats, etc.)
  • Concluded that we would have to have a higher sales volume at the Discovery Corner Store to realize a profit and/or would need to dedicate a position to open up new distribution channels.
cristina higgins
Cristina Higgins
  • Studied our opportunities for staff development.
  • Made recommendations that will be shared with our new Human Resources Manager when we get one.
  • Gave me a book on leadership that I have been reading.
shahar moaz
Shahar Moaz
  • Studied use of information technology and made suggestions about strategic uses of technology in Tech Services and Science VIEW
  • Information Technology Task Force, representing those groups and their customers, chaired by Rena Dorph, started meeting recently, will produce an IT Plan for LHS.
jeff peck
Jeff Peck
  • Studied the markets for curriculum projects.
  • Got a job before he could complete his work and make recommendations.
roberto guerrero
Roberto Guerrero
  • Studied our use of the Yahoo Store and alternatives
  • Affirmed our use of Yahoo and the current rate plan
  • Suggested we increase marketing, do more research on customers and website effectiveness.
campus reviews
Campus Reviews
  • HR review by Manny Pereira and Mary Zeno completed in October ‘03; some recommendations implemented and others will go to new HR manager once on board.
  • Financial audit by campus concluded in December ‘03; some recommendations implemented and others will be done by June 30th.
staff round table in oct 03
Staff Round Table in Oct ‘03
  • Encourage more collaboration across programs and divisions
  • Improve communication--more open, frequent, and inclusive.
  • Move from a culture of complaint to a culture of service; increase support, cooperation, and civility.
  • Survey staff for their opinions.
first staff survey results
First Staff Survey Results
  • Questions about anonymity for the second survey; want candor!
  • Rena will show us how we see the data (then you may want to revise your survey) and give us a walk-through of the results
  • Then we will have an open Q&A.
lhs equity committee
LHS Equity Committee
  • Day-long retreat to plan next steps
  • Committee members from throughout LHS
  • Collecting data on who we are and who we serve
  • Next steps: thoughtful organizational plan
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