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Psion Teklogix Employee Communications Meeting May 2006

Psion Teklogix Employee Communications Meeting May 2006. Agenda. 2006 Goals Focus Innovation Focus Employee Survey Results EMEA Asia Americas. Our Ambition. Successful progress towards $0.5 billion revenues, growing market share

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Psion Teklogix Employee Communications Meeting May 2006

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  1. Psion TeklogixEmployee Communications MeetingMay 2006

  2. Agenda • 2006 Goals • Focus • Innovation Focus • Employee Survey Results • EMEA • Asia • Americas

  3. Our Ambition • Successful progress towards $0.5 billion revenues, growing market share • #3 in world overall but often #1 or #2 in country/market/product segment • Need better profits to achieve product roadmap and competitiveness • Which will secure our position in SCL and expand in GMM • Protect our differentiated business model - customer focus, direct sales in SCL, customization of product

  4. Current Status Of Our Business • Good growth but reducing profitability over past 9 months • Gross margins weak - ie the difference between our selling price and our cost of making products • Operating expenses – spending is on budget but we need tight controls to prevent further declines in profitability (hence the Headcount freeze and the request to limit travel and other discretionary spend)

  5. Gross Margin Cost of Sales includes: • Cost of materials for products • Manufacturing costs • Customer Service costs • Professional Services costs • Warranty costs • Freight & Duty

  6. Actions To Improve Profits • Short term:  cost management • Short term:  improve business processes - planning and inventory management • Short term: combine engineering and operations to create one team focused on speeding up product lifecycles and measurably improving new product quality • Medium term:  define new manufacturing strategy to seek lower manufacturing costs • Medium term:  exploit our higher volumes to get lower product costs • Medium term:  use our existing capabilities to customize products

  7. RoHS Update █ : EMEA █ : Americas/ Asia NB Non RoHS RoHS NB NB

  8. Patents – Innovation at Work! • ◄ Our Patent Portfolio is Growing ► • New Filings • RFID Device Management • Portable Image Reader • Insulated Smart Battery Pack • New US Grants • A Row Decoding Scheme for Double Sampling in 3T Pixel Arrays • Host Interface For Imaging Arrays • Imaging Device

  9. Extra Mile Awards - Americas Maja Gracanin Charlie Smith Bob Stahl Barry Watkinson

  10. Contribution Awards Martin Christensen He did an outstanding pioneering job in implementing TekSpeech for the following customers in Nordic: FAKTA, Schou Company, L'Oreal, Årstiderne and KESKO. KESKO was so satisfied with the pilot TekSpeech-SAP implemented in January that they placed an order for an additional 260 speech terminals (€800,000+) in March. Subodh Kumar Das He worked with the sales teams to help close new deals, specially JCB and Videocon. His efforts in a successful 9160 demo at Tata Motors were commendable – talking to support in Canada during the nights and working with the demo at the customer site during the days.

  11. Contribution Awards Nick Quinn For his efforts in the establishment, development and success of the EMEA Help Desk. He moved to Aix en Provence in September 05 to help build this team and to serve as a link between the HD and Engineering in Mississauga. He has done an excellent job meeting his immediate responsibilities as a Support Analyst and has added value by training and developing the new analysts serving at the EMEA HD. Elvira Zak For doing an outstanding job maintaining the year end finance and audit process and showing great calmness while facing it single-handedly.

  12. Bravo Team Awards Benelux Technical Services Team – Benelux – For thecommitment and effort they put into their job. Benelux had a good Q1 2006. The resources were limited for the job that had to be done but despite the workload the entire technical team kept their enthusiasm and accomplished a great job. Competitive Teardown Team – U.S.A. –For their effort in the Yellow Roadway deal. This team did a comparison of our product against a competitive product. This analysis was then presented to the prospect and won us a 200 terminal pilot! This has now launched additional analysis for other competitive products with other deals. *** Please see the “Source” for list of recipients ***

  13. Bravo Team Awards • Production RoHS Readiness Team – Mississauga – For volunteering to help do the move and set up for RoHS. They worked together to ensure a smooth transition to the shop floor. They manually moved, set up and washed down benches and because of their efforts production was up and ready to go on Monday morning. • TekRF Initiative Team – Mississauga - For their efforts in implementing TekRF - configuration and installation. Due to their hard work we have been able to implement Cycle Counting, Replenishing, Transferring, Receiving and In-bounding with little or no interruption to the daily business in our Ops group. *** Please see the “Source” for list of recipients ***

  14. Long Term Service Award

  15. 20 Years of Service Steve Riley -Technical Consultant (United Kingdom)

  16. 15 Years of Service Don Adams -Sr. Channel Sales Manager (U.S.A.) Peter Cormack -Production Tester (Canada) Jonas Mendiola -Technical Consultant, Ports (U.S.A.) Shelley Swant -Receptionist/Office Services Group Leader (Canada) Carla Thompson -Sr. Customer Support Coordinator (U.S.A.)

  17. Employee Survey Results PresentationPsion Teklogix May 10, 2006

  18. Agenda • Introduction • Survey Overview • Employee Profile • Job Satisfaction • Detailed Analysis • Areas to Focus • Employee Engagement

  19. Talentmap’s Confidentiality No data or reports will be provided unless there are at least SIX (6) respondents.

  20. Actualization Actualization Engagement Engagement Internal: Internal: External: External: Achievement Quality Imp. Quality Imp. Customer Focus Customer Focus Information & Information & Involvement Involvement Teamwork Teamwork Social Social Communication Communication Personal & Personal & Work Work Performance Performance Basic Basic Professional Professional Compensation Compensation Resources Resources Feedback Feedback Growth Growth Growth Organizational Vision Organizational Vision Senior Leadership Senior Leadership Management Management Executive Summary: Most Important Dimensions Psion Teklogix most important dimensions circled

  21. Survey Overview 22

  22. 100% 89% 85% 90% 79% 80% 70% 60% (% Frequency) 50% 40% 30% 20% 10% n = 847 n = 968 0% Psion Teklogix 2004 Psion Teklogix 2006 Benchmark Survey Overview • Your survey period: Jan. 11th – Feb. 2nd 2006 • Benchmark analysis does not include your company Response Rate

  23. Employee Profile 24

  24. 100% 90% 80% 72% 70% 60% (% Frequency) 50% 40% 28% 30% 20% 10% 0% Male Female Gender Profile Psion Teklogix 2004 73% 27%

  25. 100% 90% 80% 70% 60% (% Frequency) 50% 41% 40% 30% 30% 19% 20% 10% 5% 4% 0% Under 25 25-34 35-44 45-54 55+ Age Profile Psion Teklogix 2004 4% 33% 42% 16% 5%

  26. Level of education n Some / high school graduate 135 Some college / university 170 Technical / college diploma 208 University degree 324 Graduate degree 124 100% 90% 80% 70% 60% (% Frequency) 50% 40% 34% 30% 22% 18% 20% 14% 13% 10% 0% Some / high Some college / Technical / University Graduate school graduate university college diploma degree degree Level of Education Profile Psion Teklogix 2004 11% 17% 24% 36% 12%

  27. Length of service n Less than one year 181 One - three years 224 Three - five years 148 Five - ten years 276 Ten years (or greater) 132 100% 90% 80% 70% 60% (% Frequency) 50% 40% 29% 30% 23% 19% 15% 20% 14% 10% 0% Less than one One - three Three - five Five - ten years Ten years (or year years years greater) Length of Service Profile Psion Teklogix 2004 17% 21% 23% 29% 10%

  28. Level of responsibility n Individual contributor 703 Manager 207 Senior executive 49 100% 90% 80% 73% 70% 60% (% Frequency) 50% 40% 30% 22% 20% 5% 10% 0% Individual contributor Manager Senior executive Level of Responsibility Profile Psion Teklogix 2004 74% 21% 5%

  29. Functional group n EMEA 308 Americas 250 Engineering 205 Operations 63 Finance & Admin. 47 100% 90% 80% 70% 60% (% Frequency) 50% 40% 32% 26% 30% 21% 20% 7% 10% 5% 0% EMEA Americas Engineering Operations Finance & Admin. Functional Group Profile(Response rate by total survey respondents) Psion Teklogix 2004 23% 12% 17% 9% 8%

  30. Functional group n Asia Pacific 34 Marketing 18 HR Tech. Ed. & Contracts 14 Executives 13 PLC 8 Functional Group Profile(Response rate by total survey respondents) Psion Teklogix 2004 n/a n/a n/a n/a n/a 100% 90% 80% 70% 60% (% Frequency) 50% 40% 30% 20% 10% 4% 2% 1% 1% 1% 0% Asia Pacific Marketing HR Tech. Ed. Executives PLC & Contracts

  31. Functional Group Profile(Response rate by department) Psion Teklogix 2004 97% n/a n/a n/a 95% 100% 100% 100% 100% 100% 100% 90% 80% 70% 60% 50% (% Frequency) 40% 30% 20% 10% 0% Finance & HR Tech. Ed. & Marketing Executives Engineering Admin. Contracts

  32. 91% 100% 90% 80% 73% 72% 71% 70% 61% 60% (% Frequency) 50% 40% 30% 20% 10% 0% Functional Group Profile(Response rate by department) Psion Teklogix 2004 93% n/a n/a 67% 80% Americas PLC Asia Pacific EMEA Operations

  33. Job Satisfaction 34

  34. % unfavourable % favourable % neutral Overall Job Satisfaction Score Psion Teklogix 2004 69 % Favourable = Very satisfied + Satisfied % Neutral = Neutral % Unfavourable = Very dissatisfied + Dissatisfied

  35. % unfavourable % favourable % neutral Overall Psion Teklogix Satisfaction Score Psion Teklogix 2004 69 Benchmark 73 68 n/a

  36. % unfavourable % favourable % neutral Less than one year 4 14 81 One - three years 15 17 67 11 22 66 Three - five years Five - ten years 13 24 62 Ten years (or 17 17 65 greater) 0% 20% 40% 60% 80% 100% (% Frequency) Overall Job Satisfaction Score By Length of Service Psion Teklogix 2004 78 71 70 63 68 Benchmark 82 73 64 67 72

  37. % unfavourable % favourable % neutral 10 19 71 EMEA 13 16 71 Americas Executives 8 23 69 Finance & Admin. 15 17 68 Engineering 9 25 66 14 21 64 HR Tech. Ed. & Contracts 33 6 61 Marketing Operations 22 17 60 Asia Pacific 18 26 56 PLC 25 50 25 0% 20% 40% 60% 80% 100% (% Frequency) Overall Job Satisfaction Score By Functional Group Psion Teklogix 2004 71 76 n/a 80 60 80 n/a 63 71 71

  38. Detailed Analysis 39

  39. Key Areas of Focus 2004 - 2006 MOST IMPORTANT AREAS: *Represents a fundamental component of employee engagement

  40. % unfavourable % favourable % neutral Overall satisfaction 12 20 68 Involvement 12 15 74 Work resources 17 15 68 Immediate management 16 19 65 Quality improvement 15 20 64 Senior leadership 13 23 63 Customer focus 15 22 63 Teamwork 18 21 61 13 26 61 Organizational vision Compensation 21 19 60 18 24 58 Performance feedback Pers. and prof. growth 21 23 56 22 25 53 Info. and comm. 0% 20% 40% 60% 80% 100% (% Frequency) Satisfaction ScoresBy Main Survey Attributes Psion Teklogix 2004 69 n/a 66 63 n/a n/a n/a n/a 68 62 65 56 n/a Benchmark 73 77 66 70 62 59 60 59 63 52 61 55 50 Bolded attributes were selected by respondents as most important

  41. Areas to Focus Personal and Professional Growth Teamwork Quality Improvement Immediate Management 42

  42. Opportunity to do what I do best Career aspirations Opportunity to learn Enough training Personal and Professional Growth Major Opportunities Major Strengths high Importance low Minor Opportunities Minor Strengths low high Agreement

  43. % unfavourable % favourable % neutral  Strength  Opportunity Personal and Professional GrowthAgreement Scores Psion Teklogix 2004 56 n/a 53 41 40 Benchmark 55 61 61 52 45   

  44. 90% 80% 70% 60% (% Frequency) 50% 40% 30% 24% 19% 18% 18% 20% 10% 8% 10% 3% 0% Improved Personal More More More time Satisfied Other and money adv. opps. training dev. opps. plans for growth How could personal and professional growth opportunities be improved? 1231 defined points 100% 692 respondents commented on this section

  45. How could personal and professional growth opportunities be improved? 692 respondents commented on this section

  46. Part of a team Strong feeling of team spirit Share information Co-operation is encouraged Teamwork Major Opportunities Major Strengths high Importance low Minor Opportunities Minor Strengths low high Agreement

  47. % unfavourable % favourable % neutral  Strength  Opportunity TeamworkAgreement Scores Psion Teklogix 2004 n/a 70 n/a n/a n/a Benchmark 59 64 67 57 48  

  48. 100% 90% 80% 70% 60% (% Frequency) 50% 40% 27% 30% 19% 16% 16% 20% 10% 8% 10% 4% 0% Improve Demo. More team More collab. Satisfied More social / informal Other of teamwork comm. building from leadership How could teamwork be improved? 1198 defined points 669 respondents commented on this section

  49. How could teamwork be improved? 669 respondents commented on this section

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