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Mather LifeWays Mather LifeWays is a unique not-for-profit organization. We enhance the lives of older adults through lifestyle and residential alternatives that create Ways to Age Well.® Ways to Age Well Senior Residences Institute on Aging Community Initiatives Community Initiatives

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mather lifeways
Mather LifeWays

Mather LifeWays is a unique not-for-profit organization. We enhance the lives of older adults through lifestyle and residential alternatives that create Ways to Age Well.®

ways to age well
Ways to Age Well
  • Senior Residences
  • Institute on Aging
  • Community Initiatives
community initiatives
Community Initiatives
  • Founded as a way to increase our ability to serve older adults
  • Designs services and programs to help neighborhoods become better places to live, work, learn and play.
caf plus concept
Café Plus Concept

It starts with a cup of coffee-and from there the possibilities are endless.

starbucks experience
Starbucks Experience

-Not a coffee company

-”America’s Living Room”, “Third Places”, “Being Spaces”

-Eased problem of social disconnection by offering somewhere to just hang out

-Filled need for public gathering spot

-Social glue: coffee

(Psychology Today, September/October 2007, p. 99-102)

caf plus services
Café Plus Services
  • Centered around reasonably priced food and a friendly atmosphere.
  • A one-stop-shop where customers can get all they need: food, friendship, fun.
two lenses of aging
Two Lenses of Aging

Challenges:

Services and support that help people with encountered frailty

Opportunity:

Services and programs that help people take maximum advantage of time in retirement.

goals
Goals
  • Change way society thinks about older adults
  • Change way older adults view themselves
engagement
Engagement
  • What it is
  • Focus on people as individuals
supportive research
Supportive Research
  • Social activities found to prolong life.

(Thomas Glass, Harvard School of Public Health, 1999)

  • Social engagement has an independent influence on how long we live.(Robert D. Putnam, Bowling Alone, 2000)
potential benefits
Potential Benefits
  • Attract the 50+ market
  • Redefine senior living
  • Establish collaborative

partnerships in community

location considerations
Location Considerations
  • Location
  • Street visibility
  • Familiarity/reputation
  • Accessibility
  • Existing foot traffic
space needs
Space Needs
  • Ageless design
  • Creating the space
  • Computer Lab
  • Other areas
slide21

Conference Rooms become computer labs.

Lounges become the perfect place for exercise classes and lectures.

it is a restaurant
It IS a Restaurant!
  • Food brings people together
  • Choice is key
  • Open to the community
slide25

Menu

  • Regular
  • Specials
  • Added touches
rewards program
Rewards Program
  • Atool to create/reinforce ownership
  • $50 for individual
  • $95 for couple
  • Name badge with barcode
enlightened hospitality
“Enlightened Hospitality”
  • Not enough to have a superior product.
  • It’s how make your customers feel while using your product that distinguishes you.
  • Service bonds customers to you.
  • Service is the delivery of a product. Hospitality is how the delivery of a product makes its recipient feel.
vital connections
Vital Connections
  • Welcome
  • Initiate
  • Invite
  • Personalize
  • Appreciate
slide32
Doesn\'t it bother you that you have to get up in the morning and you have to put on a bunch of pieces of flair? -Office Space
adaptations
Adaptations
  • Senior Centers
  • Senior Living Communities
  • Hospitals
  • Special populations (homeless, Centers for Working Families, LGBT)
  • Community Centers
you too can do
You too can do
  • Chez Nous by Interfaith Community Care in Sun City, AZ

http://www.interfaithcommunitycare.org/cheznous.asp

  • Birt’s Bistro and Bookstore, also by Interfaith Community Care, will open in Sun City West later this year.
caf plus in japan
Café Plus in Japan!
  • Nagoya City, Japan
  • Yu-Yu Chiteki is a Café modeled on Café Plus
  • http://www.yuyuchiteki.com/
slide40
Campbell Street Café, Valparaiso, IN
  • Part of a CCRC.
  • http://www.pinesvillage.org/campbell_st.html
caf plus workshops
Café Plus Workshops

June 24-25 or October 21-22

$975 (includes toolkit)

Contact:

Elizabeth Sassen

Mather LifeWays

1603 Orrington Avenue, Ste. 1800

Evanston, Illinois 60201

(847) 492-6806

[email protected]

slide42

QUESTIONS?

If your question is not answered during the Q&A session, feel free to email me at:

[email protected]

slide43

Don’t Forget Your Free Copy of Aging in Stride

NCOA and Caresource are pleased to offer first-time registrants for this Healthy Aging Briefing Series a complimentary copy of the book,

Aging in Stride, which includes the new supplement Just In Case: Emergency Readiness for Older Adults and Caregivers.

To receive your copy, please visitwww.AgingInStride.org/NCOAoffer.

Or just email [email protected] with your name, title, organization, mailing address, phone number, and date of the Briefing you participated in.

One free copy per registrant, please.

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