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Health Services in Surrey

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Health Services in Surrey

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    1. Health Services in Surrey Lara, Kirsten, Corine Nursing 4111

    2. Overview BC Medical System Applying for BC Medical Insurance Pharmacare Program BC Healthy Kids Program Health Services in Surrey Finding a Doctor, Dentist, Optometrist What to do in an Emergency Overview of other health services

    3. BC Medical System BC health insurance available to all residents of BC. Canadian citizens; landed immigrants and convention refugees Covers medical services including Doctors fees Three month waiting period Monthly fee

    4. Your BC Care Card A Care card is used when accessing any health care services in B.C, this includes hospitals, clinics, laboratory services, etc. Each card has a personal number, this number remains the same, regardless of any changes to personal status. You should carry your CareCard at all times, to have it available to be presented whenever you need health care services. A CareCard is also a valuable way to confirm your identity. A fee is not charged for a card issued when a person first enrolls with MSP. It is an offence to use another person's personal health number or to knowingly allow your personal health number to be used by another person. Those who are not residents of B.C. are not eligible for coverage.

    5. This is what your CareCard will look like… MAILING ADDRESS Medical Services Plan PO Box 9035 Stn Prov Govt Victoria, B.C.  V8W 9E3 1 800 663-7100

    6. Pharmacare PharmaCare subsidizes eligible prescription drugs and designated medical supplies, protecting British Columbians from high drug costs. To be eligible you must: Be a BC resident for at least three months Be registered with the Medical Services Plan of BC. Be either a Canadian citizen or holder of permanent resident status Have filed a tax return for 2004 or be the dependent child of an eligible adult

    7. To apply for Pharmacare you must… BC Care Card numbers for: You, your spouse (if applicable) and any dependent children (if applicable) 2004 net family income for: You and your spouse (if applicable) Social insurance numbers for: You and your spouse (if applicable) Birth-dates for: You, your spouse (if applicable)and any dependent children (if applicable) If you have any questions, call toll-free in BC 1-800-387-4977.

    8. B.C Healthy Kids - For children 19 and under. Dental - Children are eligible for $700 of basic dental services per calendar year. This coverage includes services such as exams, x-rays, fillings, cleanings and extractions. Dentists can advise families of other services that may be covered. Optical – Children are eligible for prescription eyeglasses (lenses and basic frames) once in a twelve-month period. Children’s eye examinations are covered by MSP. Before any dental or optical services begin , families need to show their child’s BC CareCard to their dentist or eye specialist who will confirm the child’s eligibility under the Healthy Kids Program. The Province pays dentists and eye specialists directly for the services children receive. Additional charges over and above what the Healthy Kids Program will cover are the responsibility of the family. Please call the toll-free information line for parents: 1-800-748-1144

    9. Finding a Dentist, Optometrist and Family Doctor Check with friends, immigrant settlement agencies, or the Yellow Pages to find a dentist, Optometrist or Doctors office. Call the office to make an appointment. MSP will not pay for regular dental/Optical services. If you have a job, your employer may have a plan that you can join. Some public health units have dental clinics. They give free dental checkups and cleanings to young children and low-cost dental care to older children and adults. To find out what services are available in your community, look in the Blue Pages of the telephone book under public or community health. Some hospitals have a list of doctors who are taking new patients.

    10. Prescription Drugs You must have a doctor’s prescription (written permission) to buy prescription drugs (medicine) at a pharmacy (drugstore). The pharmacist will explain how often and how long you must take the medicine. You can buy some drugs without a prescription. These are called nonprescription drugs or "over-thecounter" drugs. These are usually for less serious problems, such as colds or allergies. If you have a question about over-the-counter drugs, ask your pharmacist.

    11. Surrey Memorial Hospital

    12. Surrey Health Services Inpatient Services 24/7 Emergency Services After-hours OR Access General Surgery Gynecology Internal Medicine Laboratory Obstetrics Orthopedics Pathology Pediatrics Psychiatry Radiology/Diagnostic Imaging Services Tertiary Care - intensive, highly specialized services for critical care and cancer care

    13. Mental Health Services Sometimes immigrants have emotional problems. They may feel homesick, afraid, forgetful, or hopeless. If you feel upset, talk to your doctor, or a counsellor at an immigrant settlement agency. What if someone needs more help than this? There are Mental Health Centres in most B.C. communities. People at these centres can help. To find the mental health centre nearest you, look in the White Pages of the telephone book under "Mental Health Centres."

    15. Emergency Services If you are in a life threatening and/or emergency situation Call 9-1-1

    16. NurseLine BC NurseLine provides 24-hour, confidential health information and advice. Anywhere in the province, call BC NurseLine to speak to a registered nurse 24-hours or a pharmacist from 5 p.m. to 9 a.m. every day. Specially trained nurses answer questions about health topics and procedures, identify symptoms, and help you decide when to see a health professional. Information and referrals are also provided to other services. Translation services are available in over 130 languages. Please wait for the recorded disclaimer message for a nurse to answer your call - ask for translation services in the language that you prefer or speak Toll-free in BC 1-866-215-4700 In Greater Vancouver 604-215-4700 Deaf and hearing-impaired 1-866-889-4700

    17. References http://www.smhfoundation.com/cms/ http://www.ag.gov.bc.ca/sam/newcomers_guide/nc_ch4.htm http://www.healthservices.gov.bc.ca/msp/infoben/carecard.html http://www.healthservices.gov.bc.ca/pharme/index.html http://www.fraserhealth.ca/HealthInfo/HospitalServices/HospitalDirectory.htm#Surrey http://www.piperreport.com/archives/Images/Prescription%20Pills%20on%20Pharmacy%20Counter.jpg http://images.google.ca/images?svnum=10&hl=en&lr=&q=glasses&btnG=Search http://images.google.ca/images?hl=en&q=teeth&btnG=Search+Images http://images.google.ca/images?svnum=10&hl=en&lr=&q=ambulance http://images.google.ca/imgres?imgurl=http://www1.istockphoto.com/file_thumbview_approve/1004501/2/istockphoto_1004501_old_telephone_receiver.jpg&imgrefurl=http://www.istockphoto.com/imageindex/1004/5/1004501/Old_Telephone_Receiver.html&h=380&w=295&sz=18&hl=en&start=1&tbnid=Uf3gfTT-y3pNBM:&tbnh=123&tbnw=95&prev=/images%3Fq%3Dphone%2Breceiver%26svnum%3D10%26hl%3Den%26lr%3D http://www.bchealthguide.org/nurseline.stm

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