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Trouble shooting and Managing system. Computer is running slow what steps needed?. Reboot Free hard drive space Verify that there is at least 200-500MB of free hard drive space. to increase in size of temporary files.
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Computer is running slow what steps needed? • Reboot • Free hard drive space Verify that there is at least 200-500MB of free hard drive space. to increase in size of temporary files. • Bad, corrupted or fragmented hard drive (Run ScanDisk, chkdsk, or something equivalent to verify there is nothing physically wrong with the computer hard drive.) • Scan for malware • Hardware conflicts (Verify that the Device Manager has no conflicts. If any exist resolve these issues as they could be the cause of your problem.) • Update Windows • Update your drivers • Memory upgrade (minimum 1 GB RAM) • Check Computer or processor is overheating • Hardware issues
BIOS settings • To enter the BIOS menu you must tap a certain key as soon as you switch on the PC, this is usually DEL or F2 but it will say on screen, e.g. 'PRESS DEL FOR SETUP' • All BIOS menus differ, what you are looking for is a bit called Primary Master, which should have some numbers after it, if it does, then your drive is not at fault, move on. • If Primary Master has no information after it your hard drive is not being detected, if you are able, change the setting next to Primary Master so that it says 'Auto'. • Save and exit the BIOS, if your computer boots, stop here. • If your hard drive is not detected this time you will need to open up the case and check the connections.
Causes for not booting No power supply, Power switch is not working, Corrupted BIOS, Corrupted Start up files, corrupted hard drive (containing startup files) A broken motherboard,
No display on the monitor • Make sure the monitor is on. • Computer is asleep (Try moving your mouse, clicking the mouse buttons) • Connections not connected properly Make sure that you are connecting the monitor to the back of the computer in the 15-pin connector as shown to the right or older computer 9-pin connection. Change your Monitor settings If no display & continues beep sound take the RAM form the slot, clean the pins and fix again
Error messages while Windows is loading • Errors that occur while Windows XP is loading or prevent Windows XP from loading are likely being caused by a configuration error in the registry. • If you have recently changed or installed something that could have caused Normal Windows to stop loading, try loading the last known good configuration. • If you are unable to get into Normal Windows and believe that removing or uninstalling a program or changing a setting may help enable you to get into Windows, boot the computer into Windows XP Safe Mode. • If your computer has worked fine in the past but recently has been experiencing the issue you're encountering, run the System Restore option to restore the computer to an earlier date.
Missing Microsoft Windows .dll files • This document is meant to be a solution for users who are encountering missing .dll errors or other error messages related to .dll files. Before trying the recommended resolutions to resolving these errors, we suggest if you're getting a single missing .dll error, that you search for that .dll file on Computer Hope. • For example, if you're getting an error similar to "Internet Explorer encountered an error in KERNEL32.DLL at 0137:BFF3191C", search for "kernel32.dll" to make sure a specific document has not been created for your issue. In some situations a .dll file error may be caused by a specific situation. In some situations, it may be possible to download or copy a .dll file from another computer onto your computer to resolve the issue. However, because .dll error messages are almost always a more serious issue, replacing the missing .dll file will cause additional errors or report additional missing files, we suggest you try the below suggestions first. If you still wish to try to download or copy a missing .dll file, unfortunately, Computer Hope does not have a library of downloadable .dll files; however, there are several other sites that do offer this service. Click here to open an external search for missing .dll files. http://www.computerhope.com/cgi-bin/google.pl?download+.dll+files
Missing or lost sound in Windows XP • Open the Control panel • Open the "Sounds and Audio Devices" icon. • Verify the "Place volume icon in the taskbar" checkbox is checked. If this option is not available or is grayed out, skip to the next section of this document. • If you were able to check this box, click ok and close out of this window and the Control Panel. • Double-click the sound icon in the Systray and verify that all the sound volumes are mid-way or higher. Verify the installed driver settings Verify speaker connections Defective hardware
Check for a faulty hard drive Remove your hard drive and put it in another PC if possible. If it does not work in another PC then it is dead, buy a new one. If it does work in another PC, try using different cables. If different cables make no difference your motherboard may be faulty.
Check for a faulty motherboard. Remove every connection and component from your motherboard except for the power, front panel, CPU assembly, RAM and graphics card, switch it on. If you have more than one stick of RAM test them one at a time. If this works then reconnect your other devices (Switch it off first!) one by one until you find out which one is causing the problem. If your hear sounds of the disk starting, but nothing ever happens on the screen, the BIOS might be corrupted. That can happen when you try to flash it with a newer version, or if an ugly virus flashes it with garbage. If so, the BIOS needs to be reloaded correctly, or the chip replaced. Note: Not all computers have their BIOS in a flashable EPROM, so this might or might not apply.
Out of memory errors Computer needs to be rebooted Often out of memory errors can be resolved by rebooting the computer. Before trying any of the below steps we suggest you first try rebooting the computer. Not enough memory installed in computer Ensure that the computer meets the system requirement of the program that you are trying to run. The system requirements for the program will often be found on one of the sides of the box the software was included in the product documentation. Memory management software not installed Many programs may require that memory management be installed or not installed.
Not enough disk storage • Make sure the computer hard drive has at least 100-500MB of free disk space if you are running any version of Windows. It is possible that if little or no disk space is available that the computer swap file cannot expand in size as needed. Software issue • If you continue to encounter out of memory issues with the program you are attempting to run it is possible that the software program may have an issue. Verify that you have all available updates and patches for the program. • If issue persists or if there is no available updates or patches for the program, contact the software developer or vendor for additional information and support.
Mouse not being detected or working in Windows Make sure the computer is not frozen by pressing the num lock key on the keyboard. When pressing the num lock key the num lock indicator LED on your keyboard should turn on and off. If this indicator does not change, your computer is frozen, and all hardware on the computer including the mouse will not work. Reboot the computer to resolve this issue. Mouse conflict If any new hardware has been recently installed in the computer, remove that hardware before following the below troubleshooting steps to help verify the new hardware is not causing the issue. Not connected properly USB mouse If you are using a USB mouse disconnect and reconnect the mouse cable to another USB port. If the mouse still does not work after it has been reconnected and is connected to a USB hub, connect the mouse to a USB port on the back of the computer. Pictures of computer green and purple PS/2 ports.PS/2 mouse If you are using a PS/2 mouse, verify that it is connected into the PS/2 mouse port and not the PS/2 keyboard port located on the back of the computer. If the mouse has worked properly in the past, turn off the computer and disconnect and reconnect the mouse.
checking the Bad Mouse If the previous steps do not solve the problem, try another mouse. If the another mouse works, try the mouse that is not working with another computer. If multiple mice do not work, the computer port is bad. If your using PS/2 or USB port on the back of the computer, the motherboard is bad and would need to be replaced. If the mouse does not work with more than one computer, the mouse is bad and should be replaced.
