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IT Support Problem UK Business Face PowerPoint PPT Presentation


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http://www.response-it.co.uk/news/2016/11/25/it-support-infographic-on-uk-business-it-outagesInfographic created from a survey run by Opinium on 500 Uk Business as well as Stats from Response IT Interally.

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IT Support Problem UK Business Face

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It support problem uk business face

STATS

Opinum.co.uk

Survey Results of

500 UK BUSINESSES

DURING THE 2015/2016 FINANCIAL YEAR

Over two thirds (72%) of UK frms

experienced up to eight internet

outages and 38% of thoose came to a

standstill during these

Combined lost productivity worth an

estimated £12.3 billion.

13% of frms start losing money

immediately in the event of an

outage.

The cost to business in terms of lost

productivity and unnecessary

overtime amounted to £521

per employee.

Top Reasons Business are lacking IT Services

Slow Computers

or Internet

High cost or low trust of

existing providers

?

?

Have been let down

by their backup solution

during a diaster

Have been infected with Virus

and or Ransomware

Not progressing with new

technologies ( e.g. Cloud and VOIP )

Top sectors Response IT currently support

DEFENSE

RETAIL

MANUFACTURING /

EXPORT

EDUCATION

FINANCE

How we do it?

REMOTE

MANAGEMENT

SITE

ONLINE

VISITS

MONITORING

IT PROJECT

MANAGEMENT

FIXED COST

SUPPORT

OUR STATSFROM 2016

MILES

800

40min

82%

100+

OF PROBLEMS

FIXED REMOTELY

AVERAGE

RESOLUTIONS

OF PROBLEMS

CLOCKED IN

SITE VISITS

CLIENTS

40TB

60,000

5,000

3,000+

CUPS

OF DATA

BACKED UP

SPAM EMAILS

CAUGHT

MACHINES

& MOBILE DEVICES

MANAGED

OF COFFEE

50

5

0

BOXES OF 500M

CAT 6 USED UP

PARTNER

ACCREDITATION

SLA’S BROKEN

www.response-it.co.uk


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