The cure for what ails you tackling inappropriate workplace behaviour
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The cure for what ails you: tackling inappropriate workplace behaviour. Virginia Masters Senior Executive Lawyer T 03 9242 1201 [email protected] November 2011. What are the symptoms?. undercurrents of dissatisfaction absenteeism and staff turnover ‘off the record’ complaints

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The cure for what ails you tackling inappropriate workplace behaviour

The cure for what ails you: tackling inappropriate workplace behaviour

Virginia Masters Senior Executive LawyerT 03 9242 [email protected]

November 2011


What are the symptoms
What are the symptoms? behaviour

  • undercurrents of dissatisfaction

  • absenteeism and staff turnover

  • ‘off the record’ complaints

  • formal allegations of misconduct

  • coordinated complaints

  • whistleblower reports

  • retaliatory attacks


What is the diagnosis
What is the diagnosis? behaviour

  • complaint about another’s conduct

  • complaint about management action

  • private interpersonal dispute

  • you must know what you are dealing with

  • wrong diagnosis could have bad consequences


What is the prescription
What is the prescription? behaviour

  • informal mediation

  • informal counselling

  • formal mediation

  • dispute resolution under EA

  • disciplinary action

  • performance management

  • separating the parties

  • pick the correct remedy for the situation


What is the prognosis
What is the prognosis? behaviour

  • can the parties be trusted to work together?

  • is the relationship salvageable?

  • what can you do to support recovery?

  • irretrievable situations are best ended

  • voluntary separation

  • attrition

  • termination of employment


Thank you
Thank you behaviour

ANY QUESTIONS?


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