the cure for what ails you tackling inappropriate workplace behaviour
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The cure for what ails you: tackling inappropriate workplace behaviour. Virginia Masters Senior Executive Lawyer T 03 9242 1201 [email protected] November 2011. What are the symptoms?. undercurrents of dissatisfaction absenteeism and staff turnover ‘off the record’ complaints

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the cure for what ails you tackling inappropriate workplace behaviour

The cure for what ails you: tackling inappropriate workplace behaviour

Virginia Masters Senior Executive LawyerT 03 9242 [email protected]

November 2011

what are the symptoms
What are the symptoms?
  • undercurrents of dissatisfaction
  • absenteeism and staff turnover
  • ‘off the record’ complaints
  • formal allegations of misconduct
  • coordinated complaints
  • whistleblower reports
  • retaliatory attacks
what is the diagnosis
What is the diagnosis?
  • complaint about another’s conduct
  • complaint about management action
  • private interpersonal dispute
  • you must know what you are dealing with
  • wrong diagnosis could have bad consequences
what is the prescription
What is the prescription?
  • informal mediation
  • informal counselling
  • formal mediation
  • dispute resolution under EA
  • disciplinary action
  • performance management
  • separating the parties
  • pick the correct remedy for the situation
what is the prognosis
What is the prognosis?
  • can the parties be trusted to work together?
  • is the relationship salvageable?
  • what can you do to support recovery?
  • irretrievable situations are best ended
  • voluntary separation
  • attrition
  • termination of employment
thank you
Thank you

ANY QUESTIONS?

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