Systems Support: Care Management Protocols, Disease Registries, and Other Tools. Amy M. Kilbourne, PhD, MPH VA Ann Arbor Serious Mental Illness Treatment Research and Evaluation Center Department of Psychiatry, University of Michigan. SMITREC Mental Health Services Research Group.
Download Policy: Content on the Website is provided to you AS IS for your information and personal use and may not be sold / licensed / shared on other websites without getting consent from its author.While downloading, if for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.
Systems Support:Care Management Protocols, Disease Registries, and Other Tools
Amy M. Kilbourne, PhD, MPH
VA Ann Arbor Serious Mental Illness Treatment Research and Evaluation Center
Department of Psychiatry, University of Michigan
Wagner Chronic Care Model
Resources and Policies
Health Care Organization
Functional and Clinical Outcomes
Protocols- coordinated care
Clinical information tracking
Feedback to clinicians
Information on treatment
Information on and for consumers, groups, etc.
Access to non-provider sources of care
Self-management Liaison: PCP, MH
General Medical (Chronic care, Prevention, Follow-up)
Behavioral Health (crisis referral for ICM, etc.)
Kilbourne AM. Bipolar disorders, in press 2008
Kilbourne AM. Psychiatric services, under review, 2008
If the patient articulates thoughts death/suicide:
General information (update at each contact):
Contact (Encounter)-specific information: