The structured conversation
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The structured conversation. Helen Bilton. Achievement for All The structured conversation Ref: 01056-2009BKT-EN). Considerations. Listen don’t talk Decide the outcome Decide length of time and where Make the reason for the meeting explicit. Techniques-. Explore- Paraphrasing

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The structured conversation

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The structured conversation

The structured conversation

Helen Bilton


The structured conversation

  • Achievement for All The structured conversation Ref: 01056-2009BKT-EN)


Considerations

Considerations

  • Listen don’t talk

  • Decide the outcome

  • Decide length of time and where

  • Make the reason for the meeting explicit


Techniques

Techniques-

  • Explore- Paraphrasing

  • Focus-Clarifying key issues

  • Plan- Targets

  • Review- Summarising next steps


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