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Shoper 9 Tally.ERP 9 Interface Troubleshooting

Shoper 9 Tally.ERP 9 Interface Troubleshooting. January 2010. Objectives. Common Issues faced in Shoper 9 Tally ERP 9 Interface Identify the Issues Use of Tally Interface Utilities. Types of Problems faced. Tally.ERP 9 as the cause of Issues Connectivity Issues Configuration Issues

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Shoper 9 Tally.ERP 9 Interface Troubleshooting

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  1. Shoper 9 Tally.ERP 9 Interface Troubleshooting January 2010

  2. Objectives • Common Issues faced in Shoper 9 Tally ERP 9 Interface • Identify the Issues • Use of Tally Interface Utilities

  3. Types of Problems faced • Tally.ERP 9 as the cause of Issues • Connectivity Issues • Configuration Issues • Shoper 9 as the cause of Issues • Configuration Issues • Mapping Issues

  4. Tally.ERP 9 as cause of Issues Connectivity Issues arise when Shoper 9 is unable to connect to Tally.ERP 9 • Server address and Port No. of Tally.ERP 9 mentioned during mapping may not be working • Tally.ERP 9 is not open or Company configured in the interface in not open in Tally.ERP 9 • Anitvirus/ Firewall is blocking access to Tally.ERP 9 • Do a simple test to verify Tally.ERP 9 is running on given server and port number

  5. Tally.ERP 9 as cause of Issues Configuration Issues arise due to wrong or incompatible configurations • State (Legal Boundary) selected in Tally.ERP 9 is not same as Shoper 9 • Tally.ERP 9 is not activated or running in educational mode

  6. Shoper 9 as cause of Issues Configuration Issues arise due to wrong TCP file settings • TCP file: File is not copied to Shoper 9 application folder or wrong file is copied • Tally.ini file: Entered incorrect TCP file name or path Mapping issues arise due to inappropriate configuration during mapping • Server Name and Port Number: Incorrect details of Tally.ERP 9 provided during mapping • Other settings: Options selected does not complement the configurations set in Tally.ERP 9

  7. Shoper Interface Mapping Ensure that appropriate options are selected during interface mapping for error free posting of data • Tally Information • Appropriate date of posting • Posting mode for transactions • Prefix/suffix vouchers to avoid duplication • Ledger formats in Tally • Mapping existing ledgers

  8. Interface Utilities It is possible to edit, delete, deactivate/activate a created mapping using the Interface Tools • Change Company Information: Allows to change Tally company details like, • Server details • Port details • Tally Company Name (the company in Tally.ERP 9 has been renamed) • Activate Offline Posting • Delete Company: Allows to delete Interface Mapping permanently • Managing Missing Vouchers: Allows to restore the vouchers that are deleted in Tally.ERP 9 by re-posting the vouchers (only) that have been deleted

  9. Shoper Tally Interface – Logs Logs give status of mapping and details of data transfer through interface mapping. • Mapping Log: Created during Shoper 9 Tally.ERP 9 interface mapping and contains mapping details • Processing Log: Contains posting information and reason for posting failure. You can configure to create this log in detail or summary mode using system parameters

  10. Questions & Answers For more information log in to: www.tallysolutions.com

  11. Thank You

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