Chapter 2. 2. Objectives. In this chapter you will learn:The different types of customer service and support organizationsThe components of a help desk missionThe role and operation of internal help desksThe role and operation of external help desksHow size influences a help desk\'s operation. C
Download Policy: Content on the Website is provided to you AS IS for your information and personal use only and may not be sold or licensed nor shared on other sites. SlideServe reserves the right to change this policy at anytime.While downloading, If for some reason you are not able to download a presentation, the publisher may have deleted the file from their server.