Future Technology Trends in Government Sector

1. DIGITAL TRANSFORMATION ANDGOVERNMENT FUTURE TECHNOLOGY TRENDS IN GOVERNMENTSECTOR 4 1 ONLINE CONNECT HELP PLAN SHARE • Agencies from the reporting of lagging indicators to autonomous processes dashboard that help people make better decisions in real time. Sifting towards data drivendecisions. • Treats risk, trust and security as a continuous and adaptive process that anticipates and mitigates constantly evolving cyber threats. ANALYTICS SECURITY 2 5 • Seamlesscitizen experience, enabling dramatic leaps in service quality, massive efficiency gains, and the move to a digital delivery model and option to get digital accessof all government services. • Employee satisfaction, retention and engagement now government more focused on digital empowermentworkforce. A workforce of self- managing teams needs the training, technology and autonomy to thework. • DIGITALLYEMPOWERED • 3 • Driving innovation and enhanced connections with citizens, making it easier for them to stay informed and access services. Connect in person, by phone, via mobile device smart speakers, chatbots or augmented reality. ANY WHERESERVICE 6 • Digital identity is the ability to prove an individual’s identity via any governmentdigital channel that is available to citizens and get benefits of digital identity in citizenprograms. IDENTITY MULTICHANNEL DIGITAL TRANSFORMATION MAGIC USING TECHNOLOGIES, TOOLS ANDMETHODS. WEB-TECH MOBILE-TECH INTERNET OFTHINGS ARTIFICIAL INTELLIGENCE CLOUD BIGDATA AR/VR CYBERSECURITY DESIGNTHINKING HYPERAUTOMATION