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The Road to a Virtualized Desktop. Neal Puff Chief Information Officer Yuma County, AZ http://www.co.yuma.az.us. Yuma County, AZ. Located in extreme South West Arizona Temperatures can reach over 120º F Ranked a US top ten county for digital government for 2006 & 2007 (maybe 2008) ‏

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The Road to a Virtualized Desktop

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The Road to a Virtualized Desktop

Neal Puff

Chief Information Officer

Yuma County, AZ

http://www.co.yuma.az.us


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Yuma County, AZ

  • Located in extreme South West Arizona

  • Temperatures can reach over 120º F

  • Ranked a US top ten county for digital government for 2006 & 2007 (maybe 2008)‏

  • Population approximately 200,000 (approximately 300,000 in winter)‏

  • Main industries: Agriculture, military, manufacturing, retirement


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My Background

  • 20+ years in private industry IT – Including disk drive manufacturing, consumer electronics and Arthur Andersen Business Process Outsourcing (BPO)‏

  • 3 years in county government as CIO

  • Operations and network design

  • CISSP, PMP, etc. (yada, yada, yada)‏

  • Lots of stories


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Types of Virtualization

  • Server Virtualization

  • Desktop Virtualization

    • Local

      • Vmware, XEN, etc.

    • Remote

      • Server Based Computing (Citrix)‏

      • VDI (Vmware)‏

      • Blade PCs (sort of)‏

  • We will be concentrating on…

  • Remote Desktop Virtualization


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Why Do It?

  • Extend Client Hardware Life

  • Improve Security

  • Decrease Time to Deploy Clients

  • Improve Remote Access

  • Improve Business Continuity Capability

  • Improve E-discovery Capabilities

  • It's “Green”

  • Save $$$


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Why Not Do It?

  • Requires Constant Network Connectivity

  • Increased storage requirements (VDI)‏

  • User perception

  • Generally bad with multimedia

  • New skills required for PC technicians

  • “We’re just going back to mainframes.”


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Recent Developments

From VDI Supplier(s)‏

  • Off-line VDI Eliminates need for constant connectivity

  • Scalable Virtual Image technology reduces storage requirements by up to 90%


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Considerations

  • User Perception

  • Disk De-duplication – Possibly addressed by Scalable Virtual Image technology

  • Cost (VDI versus Terminal Server)‏

  • Network Performance / Reliability

  • Off-line VDI changes everything


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Yuma County’s Current State

  • Using VMware Virtual Infrastructure 3.0 for server virtualization – Blade Servers with all virtual images stored on the SAN

  • VDI pilot program in place

  • Terminal server in production for a single application


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How Did We Get Here?

  • Terminal Server – Result of a delivery problem with specialized case management software

  • VDI – Natural outgrowth of successful server virtualization and Linux desktops


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What Now?

(Current Plans)‏

  • Pursue three levels of desktop virtualization

    1. No virtualization (CAD and similar)‏

    2. VDI for power virtual desktops

    3. Terminal Server or Citrix for base level virtual desktops

  • Build user acceptance

  • Evaluate thin clients


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Questions?

Neal Puff

Chief Information Officer

Yuma County, AZ

[email protected]


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