ASSESSING THE NEED FOR & WORKING WITH INTERPRETERS. Jac Griffiths Castlemaine District Community Health (CDCH). Overview. Why Use an Interpreter? Assessing the Need for an Interpreter (5 points) What Is & What is Not Interpreter’s Role? The Benefits of Working With an Interpreter
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ASSESSING THE NEED FOR & WORKING WITHINTERPRETERS
Castlemaine District Community Health
For effective 2 way conversation: so you understand the client & client can understand you – it’s not just for the client!
A person may experience difficulties communicating in English:
(Under “Projects & Initiatives”)
National Interpreter Symbol
Officially launched in Victoria in May 2006
Explain to the client that it is equally important that you are able to understand what they are saying.
An interpreter should be introduced AT ANY POINT if communication is or becomes difficult
Remember working with an Interpretermay take longer
BUT Communication is More Effective
Some situations are sensitive & the
cultural background, gender & or religion
of the interpreter may be important.
If (sensitive…personal) questions need to be asked – consider whether your sex is going to be a barrier (i.e. female client may feel more comfortable & therefore more open, with a female health worker).
Ask the client who they want in the room before conducting the session.
Ask the client permission to ask some (sensitive...personal) questions.
Make NO assumptions what may or may not be(sensitive...personal) or (permitted) for that client
ask the client…“self” -cultural expert
Remember your “duty of care” for a client may require you to ask difficult questions.
Top 10 Languages Spoken at Home
3.5%African Languages, nec
1.8%African Languages, nfd
3.2%Speaks English only
4.3%Other languages (a)
The number of individual languages listed for Sudan is 142.
Of those, 133 are living languages & 9 have no known speakers.