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Lewis Jones

Business Transformation Through Technology. Lewis Jones. Agenda . Fujitsu Smartcards The NSCP Product Suppliers Impact. Fujitsu. 3 rd Largest IT Company in the World Strong Focus in Public Sector 150 Local Government Customers

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Lewis Jones

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  1. Business Transformation Through Technology Lewis Jones

  2. Agenda • Fujitsu • Smartcards • The NSCP Product • Suppliers Impact

  3. Fujitsu • 3rd Largest IT Company in the World • Strong Focus in Public Sector • 150 Local Government Customers • Prevalent in Central Government £1billion+ Contracts - NHS, MOD, Inland Revenue, DWP • Involved in numerous Card Schemes e.g • Tesco’s • NERSC • NSCP • Young Scot

  4. Smart Cards Identity Personalised Services Joining up Public Sector cards • Transport • Youth Card • NHS employee Payment • ID Card Cards +++ Leisure, Library, Rent, Schools, Tourism, Employee, Proof of age, Purchasing, Parking, Bus Pass, Concessionary, Loyalty, etc……… AUTHENTICATION REGISTRATION

  5. State of the Market • Like it or not Smart Cards are the future • Government Objective • Citizen Benefits • Joined up services and efficiencies • Resulting in real e.government focus • Obstacles • Resources & Cost • Service Delivery Priorities • The Business Case !!!!

  6. £ Current cost Released Capacity New cost The Business Case Its hard Reduced Cards lead to cost reduction & efficiencies Citizen benefits and citizen account Regional & Partnerships are key

  7. Efficiency / Savings • Simple Questions: • How many existing card schemes? • How many cards? • How many existing databases? • How many electronic identities? • How many licence fees? • How much staff time? • What partnership opportunities, eg other LAs schools, health, tourism, sport

  8. Observations • Many card schemes have been implemented for single purposes resulting in multiple schemes in single organisations • There are regular OJEU notices from Local Authorities seeking card based solutions for school meals, leisure centre access and libraries, regardless of the national project. • The same for Transport, concessionary travel, a key target citizen for LA’s • There needs to be a national infrastructure available for delivery • Distribution and management needs to be centrally controlled and locally delivered

  9. The National Smartcard Product Standing out in the crowd Government Funded Designed by Local Government Driven forward by User Group Simple & Cost Effective

  10. The NSCP Smartconnect • Providing • Government Standards • Government Services • Government Shareware

  11. What Does it Provide • Business Cases • Starter Kit • Multi-Application, Multi-Use SmartCard • Software including • Card Management System • Enrolment & Cardholder Management • Database • Schema and Database Manager • Print & Personalisation (Card encoding & production) • Card Explorer • ACTIVEX Controls • CRM integration middleware • Java Applets • IFH (Iso File Handler) • CCDA (Citizen Data Application – Government Logic Layer) • ITSO Personalisation • Others (eg CEPS purse capability; PKI capability) • Mifare1K (for legacy compatibility and transport)

  12. 1234 5678 8765 4321 Overview Card Personalisation and Issuance Citizen Enrolment & Application Processing Card Holder Database Reporting & Analysis Manage Cardholder Data Add & Remove services Legacy Systems Connections

  13. Demonstration Process Apply Enrolment & Application Processing Update database Card Production & Issuance Card Usages Parking Schools Library Leisure Transport Authentication ePurse Access etc SmartCard Proof Checks Proof Acceptable NO

  14. SmartconnectIts Real WHY WAIT

  15. WHY WAIT SmartconnectIts Real Library Application The following screen shots are from the live Library system at Bolton MBC. The smartcard is used as the library card and the borrower details are obtained from the card together with other Information not previously available. This additional information can be used for analysis and marketing purposes as well as for management information

  16. Borrower form whilst transferral of data from smartcard is in progress

  17. Confirmatory box to show record has been updated

  18. Same borrower form with additional data i.e. smartcard ID and analysis field uploaded from smart card

  19. Transport The following ticket has been issued as a result of an ITSO “stored travel rights” transaction on the 225 bus route between Clitheroe and Blackburn.

  20. Where is it now Early Adopters • Suffolk • Cambridgeshire • Chester • Bolton and Blackburn • Cross regional scheme and transport • Observer Licences are being issued It Delivers:- • PSO G12 • ITSO • MULTI APPLICATION • INTEROPERABILITY

  21. Current SmartConnect Status Sustainability • Source Code Contract • Version 2 available • Example CDROM • Version 3 August • New Improved Card Explorer • MiFare 4K • Card Designer • Java 2.1.1 & GP2.1.1 • Faster bigger cards • New IFH • Usability Enhancements • Regression and Load Testing

  22. Citizen Identity Management The SmartConnect software is an excellent foundation for: • enrolling citizens • associating them with services, entitlements • issuing them with cards or tokens • managing the card or token life cycle • integrating to other public sector providers, especially via Government Connect Secure online authentication via the Government Gateway – to be integrated with Government Connect

  23. Current Suppliers Real Competition Shareware Interoperability Need to work with NSCP & GC

  24. Summary • The case for the SmartConnect software is compelling for reasons of Identity Management and Gershon efficiencies • It’s not about the card • It’s about improving the citizens’ experience of government services • It’s about modernising services … WHY WAIT

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