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Webinar Instructions (you will need both your computer and a telephone to participate). If you have not already done so: Dial 888-251-2909 When prompted, enter the meeting access code: 7158429#. Performance Recognition Program. What is Journey to Excellence?.
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If you have not already done so:
When prompted, enter the meeting access code: 7158429#
Journey to Excellence is the new performance assessment, communication and recognition program for Councils, Districts and Units.
Incentive for Continuous Improvement
Early warning of Potential Problems
Support for your Districts and Units
Support from the Area, Region and
Your Council’s Journey to Excellence Balanced Scorecard gives:
Balanced Scorecard has several criteria shown to be leading indicators of Council performance
You can be alerted if these criteria become negative and take early action to head off more severe problems
Captain, there’s an iceberg on the far horizon
Captain, the inventory of the
galley shows a lot more ice than
Journey to Excellence criteria are based on information your council is already submitting or is being recorded
Calculation of the Council level Journey to Excellence Balanced recognition requires no extra work and will appear on the dashboard
Balanced Scorecard is provided with your Council’s annual rechartering
Journey to Excellence evaluation is available for Districts and Units (Packs, Troops, Teams, Crews, Ships)
Criteria are based on factors shown to produce successful, healthy, growing Scouting
Recognition can be awarded based on performance measured or improvement
Evaluation is made at time of district or unit recharter
Area Directors and Area Volunteer Leadership plus Regional and National Leadership have access to Journey to Excellence Balanced Scorecards
Need for and benefit of help and support can be identified very early and provided in a timely manner
Specific areas of strength and weakness are identified so assistance can be very focused
Achievement in line with the National Strategic Plan is tracked
Quality, growth, and sustainability must all be in balance for success to be truly achieved.
You are the Leader:Your financial results are yellow, why?What is this strategy map telling you?Where is the root cause of the issue?Where would you focus your improvement team?
What is the value of the “Cause and Effect” Strategy Map?
Strategic Theme:Operating Efficiency
Is on time
20th percentile of Councils OR show a measurable improvement
50th percentile of Councils OR show a measurable improvement
and be over a minimum standard
90th percentile of Councils OR show a measurable improvement
and be over a good standard
The Balanced Scorecard for Councils is determined based on a calendar year
A key to Journey to Excellence is Continuous Improvement
Gold, Silver, Bronze or no rating (no points)
For 2011 Gold is 1200*, Silver is 950, Bronze is 700(*Overall Gold requires at least Bronze on req. 1)
4) Membership Impact: Increase market 75 100 200
share (traditional plus Exploring)
5) Membership/Youth Growth:Increase 75 100 200
number of registered youth (traditional plus
6) Youth Retention: Improve retention 75 100 200
rate of traditional youth
7) Cub Scout Advancement: Increase the 25 50 100
percentage of Cub Scouts earning rank
8) Boy Scout Advancement: Increase the 25 50 100
Percentage of Boy Scouts earning rank
9) Cub Scout Camping: Increase the percentage 25 50 100
of Cub Scouts attending day camp and/or resident camp
10) Boy Scout Camping: Increase the percentage 25 50 100
of Boy Scouts and Varsity Scouts attending
long-term camp and/or high-adventure program
11) Community Service: Increase the amount 25 50 100
of community service provided by Scouts,
leaders and other participants.
Youth-Serving Executives: Maintain or 75 100 200
improve ratio of youth-serving executives
to total available youth.
13) Commissioner Service: Increase the 25 50 100
number of registered commissioners
over prior year.
Unit Visitations: Improve the rate of 25 50 100
visitations to units by commissioners.
LEADERSHIP AND GOVERNANCE Bronze SilverGold
Council Leadership: Have a trained 25 50 100
and engaged executive board.
16) District Leadership: Increase the 25 50 100
number of volunteers serving on district
17) Unit Leadership: Increase the 25 50 100
number of direct contact leaders who
TOTAL POINTS ALL CRITERIA 725 1150 2400
Total is 1025 points. Since Silver is 950 and Gold is 1200, this Council qualifies for Silver
Fiscal Management 75 100 200
Fundraising 75 100 200
Endowment 25 50 100
Membership Impact 75 100 200
Membership/Youth Growth 75 100 200
Retention 75 100 200
Cub Scout Advancement 25 50 100
Boy Scout Advancement 25 50 100
Cub Scout Camping 25 50 100
Boy Scout Camping 25 50 100
Community Service 25 50 100
Youth Serving Executives 75 100 200
Commissioner Service 25 50 100
Unit Visitations 25 50 100
Council Leadership 25 50 100
District Leadership 25 50 100
Unit Leadership 25 50 100
Sum 325 400 300
Key Scouting Volunteers use and are
comfortable and familiar with the Balanced Scorecard
Johnson & Johnson
Merck & Co.
Procter and Gamble
American Red Cross
And Many Others
Measuring our Continuous Improvement
Recognizing and Publicizing Outstanding Performance
Identifying Potential Problems so they can be addressed and corrected
Encouraging Mutual Assistance and Support
Building Better Scouting for More Scouts
Contact us at [email protected]
All material can be found at www.scouting.org/Volunteer and click on Scouting’s Journey to Excellence found under Quicklinks