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The Forgotten People. Beryl Palmer Operational Manager Sensory Disabilities Kent County Council. Today’s Journey. Martha’s tale. How we fail people like her. What we need to do. Martha’s Tale. A Typical Response. Failure to identify and address sensory impairment Misdiagnosis
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The Forgotten People Beryl Palmer Operational Manager Sensory Disabilities Kent County Council
Today’s Journey • Martha’s tale • How we fail people like her • What we need to do
A Typical Response • Failure to identify and address sensory impairment • Misdiagnosis • Costly and inappropriate care packages
Older People’s Services:Think Sensory! • National policy • Local policy • Breakdown those silos! • Information and training • Signposting, referral and assessment • Develop sensory champions
Sensory Services:Get Active! • Use Section Seven deafblind guidance • Employ specialist staff • Develop Communicator Guide services • Promote direct payments • Involve dual sensory impaired people