fcwib support of business needs    pam lassetter, assistant director

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A Philosophical Shift in Mindset

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fcwib support of business needs pam lassetter, assistant director

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1. FCWIB Support of Business Needs Pam Lassetter, Assistant Director Hi – my name is Pam In your package we have provided many of the tools we will be reviewing today………… First of all – I’d like to ask a few questions of you all……. 1) How many of you went to school to be in the job you are in today? 2) How many of you were assessed to determine if your job matched you skills and interest? 3) How many of you thought this is the job you always were looking for? 4) How many of you are still trying to figure out what you want to do with your life? Thank you --- well bottom line ---- this is one of the basic issues our WIB faced a few years ago…… And hopefully you’ll see how it all ties together by the end of our session. Hi – my name is Pam In your package we have provided many of the tools we will be reviewing today………… First of all – I’d like to ask a few questions of you all……. 1) How many of you went to school to be in the job you are in today? 2) How many of you were assessed to determine if your job matched you skills and interest? 3) How many of you thought this is the job you always were looking for? 4) How many of you are still trying to figure out what you want to do with your life? Thank you --- well bottom line ---- this is one of the basic issues our WIB faced a few years ago…… And hopefully you’ll see how it all ties together by the end of our session.

3. 10/5/2011 Water Cluster - Pam Lassetter 3 Business Support The Fresno County WIB’s mission in support of business is to: In order to promote this significant change the WIB revised their vision to state that business is our primary customer. What that meant – our WIB must develop processes that ensure total quality outcomes. In order to promote this significant change the WIB revised their vision to state that business is our primary customer. What that meant – our WIB must develop processes that ensure total quality outcomes.

4. 10/5/2011 Water Cluster - Pam Lassetter 4 FCWIB Support Reserved training $’s for high-growth jobs to careers – 50% of all training funds – $1,000,000 this year Implemented multi-level job seeker assessments at registration that validate vocational interests and selection A Local free job board – www.workforce-connection.com Completed inventory of many existing local training programs – and facilitation for additional capacity of needed – 10 Healthcare, 1 Logistics, 4 Manufacturing

5. 10/5/2011 Water Cluster - Pam Lassetter 5 What We Did? Held employer focus groups – asked what they wanted – Healthcare, Manufacturing, Trucking Surveyed employers for each job on the demand list to determine all hiring criteria Developed a process to ensure qualified job seeker referrals through formal employment and training gap analysis Identified resources to address gaps, WIN Solutions training, Vocational English as a Second Language (VESL), and other specialized training After selecting the industries we developed a simple model to collect data and drive improvements. After selecting the industries we developed a simple model to collect data and drive improvements.

6. 10/5/2011 Water Cluster - Pam Lassetter 6 FCWIB Support of Sectors The FCWIB is focusing on the following sectors: Healthcare Construction and Trades Agile Manufacturing

7. Systems to Support Change

8. 10/5/2011 Water Cluster - Pam Lassetter 8 Another significant part of our case management system is that it also provides the One Stop staff and our job seekers with all the basic hiring criteria for each occupation that’s listed on the WIB demand list. Another significant part of our case management system is that it also provides the One Stop staff and our job seekers with all the basic hiring criteria for each occupation that’s listed on the WIB demand list.

9. 10/5/2011 Water Cluster - Pam Lassetter 9 A Qualified Labor Pool The FCWIB’s job seeker assessment process ensures that any job seeker referred to an employer will go through multi-level assessments, pre-screened, and prepared to work. “Show up, on time, ready and eager to learn”

10. 10/5/2011 Water Cluster - Pam Lassetter 10 Basic Employment Readiness The FCWIB has adopted the WorkKeys® assessment that identifies skills required for over 10,000 jobs nationwide. All WIA clients will be assessed to ensure they meet the minimum requirements for Reading, Locating Information, and Applied Math, prior to a job referral.

11. 10/5/2011 Water Cluster - Pam Lassetter 11 Additional Assessments Provided Job seekers’ vocational aptitude and interest, work ethics, job temperament, and transferability of skills to match job-specific competencies to job requirements. Provide a job readiness credential – “Employment Skills Profile” for job seekers; based on occupational interest, work ethics/attitude, and WorkKeys® assessments. We do not have case managers or career counselors any longer – they are ERS and the name states very clearly their job expectations. We do not have case managers or career counselors any longer – they are ERS and the name states very clearly their job expectations.

12. 10/5/2011 Water Cluster - Pam Lassetter 12 Job Readiness This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs. This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs.

13. 10/5/2011 Water Cluster - Pam Lassetter 13 Assessments Definitions This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs. This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs.

14. 10/5/2011 Water Cluster - Pam Lassetter 14 Assessment Results The FCWIB has tested over 1,700 job seekers with the following results: 902 tested at or above level 4 (ability to learn 70% of our jobs on demand list) Of those that did not meet – 459 in training to upgrade skills We do not have case managers or career counselors any longer – they are ERS and the name states very clearly their job expectations. We do not have case managers or career counselors any longer – they are ERS and the name states very clearly their job expectations.

15. 10/5/2011 Water Cluster - Pam Lassetter 15 A Good Match The FCWIB’s Job Match software evaluates all job seeker assessment results, and other occupational data from client resumes; Then compares all job seekers’ information to current job opening requirements; A list of job seeker matches is then provided to One-Stop staff for additional screening and possible referral to employers. Matching an open job posting to job seeker the resumes, assessment results and their employment goals allows us to match job seekers to jobs very quickly and with a high degree of success. It also takes to individual One Stop staff reviewing their job seekers against any job posting they may be reviewing out of the equation……….. Regardless of where a potential job seeker match in our county might be – across the entire One Stop system. Matching an open job posting to job seeker the resumes, assessment results and their employment goals allows us to match job seekers to jobs very quickly and with a high degree of success. It also takes to individual One Stop staff reviewing their job seekers against any job posting they may be reviewing out of the equation……….. Regardless of where a potential job seeker match in our county might be – across the entire One Stop system.

16. 10/5/2011 Water Cluster - Pam Lassetter 16 Job Match Report This is a standard job match report for an individual evaluating how closely they match a unique job……….. Very easy and visual…… green arrows to right means a match, either yellow or red indicates a gap between job seeker and job requirements. From this the job seeker can focus on specific areas for job skills enhancements or research other jobs they may be more suited and qualified for. This is a standard job match report for an individual evaluating how closely they match a unique job……….. Very easy and visual…… green arrows to right means a match, either yellow or red indicates a gap between job seeker and job requirements. From this the job seeker can focus on specific areas for job skills enhancements or research other jobs they may be more suited and qualified for.

17. 10/5/2011 Water Cluster - Pam Lassetter 17 LWIA Support of Business Implement targeted programs to facilitate sector skills attainment. Develop tools to promote interest in sector industries – local career ladders – have completed 55 unique career ladder occupational guidance documents. Market for business needs. Quality Assurance Surveys to validate.

18. Marketing and Occupational Support for Job Seekers

19. 10/5/2011 Water Cluster - Pam Lassetter 19 Well – now we knew what jobs and hiring needs our targeted employers had………….. How do we find job seekers interested… We put together a full targeted marketing program called Hot Jobs/Hot Careers….. We tested this for about a six week period. …….We also we needed to make sure those in our One Stop Resource rooms were aware of critical job needs in our community………. Here you see a wall size mural depicting the industries the WIB was supporting. Well – now we knew what jobs and hiring needs our targeted employers had………….. How do we find job seekers interested… We put together a full targeted marketing program called Hot Jobs/Hot Careers….. We tested this for about a six week period. …….We also we needed to make sure those in our One Stop Resource rooms were aware of critical job needs in our community………. Here you see a wall size mural depicting the industries the WIB was supporting.

20. 10/5/2011 Water Cluster - Pam Lassetter 20 On the side wall of the Hot Jobs mural are local career ladders developed for each targeted job……….. Our job seekers can take any and all they want to assist them in employment research. In your package we have a few samples……………These are also available on our website. On the side wall of the Hot Jobs mural are local career ladders developed for each targeted job……….. Our job seekers can take any and all they want to assist them in employment research. In your package we have a few samples……………These are also available on our website.

21. 10/5/2011 Water Cluster - Pam Lassetter 21

22. 10/5/2011 Water Cluster - Pam Lassetter 22

23. 10/5/2011 Water Cluster - Pam Lassetter 23 We also ran ½ page ads in our local paper to gain interest in targeted jobs. We were very pleased with the short term results……………job seekers beginning to arrive asking specifically for more information for jobs in Healthcare or manufacturing. We also ran ½ page ads in our local paper to gain interest in targeted jobs. We were very pleased with the short term results……………job seekers beginning to arrive asking specifically for more information for jobs in Healthcare or manufacturing.

24. 10/5/2011 Water Cluster - Pam Lassetter 24 Successes - Year 1 We have accomplished some successes: New training programs that we did not have prior to completing gap analysis. Increased training programs for those that did not have ample capacity for employers. A significant shift in job seeker occupational selection from prior years. Sponsored 16 job seekers into Manufacturing training – 5 Scholarships and 11 OJT’s, $850,000 expended for all training activities year to date. Based on our analysis specifically in the Health Care industry – we identified numerous hospital employment jobs that we did not have local training available or enough available…………training such as PT, OT, Sterile Processing, Coders, etc……….. The WIB put the word out to our local training community and now we have over 20 new healthcare training programs. We still are working at adding…. But we are making progress. Based on our analysis specifically in the Health Care industry – we identified numerous hospital employment jobs that we did not have local training available or enough available…………training such as PT, OT, Sterile Processing, Coders, etc……….. The WIB put the word out to our local training community and now we have over 20 new healthcare training programs. We still are working at adding…. But we are making progress.

25. 10/5/2011 Water Cluster - Pam Lassetter 25 A Shift in Job Seeker Choices This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs. This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs.

26. 10/5/2011 Water Cluster - Pam Lassetter 26 Training Scholarships This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs. This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs.

27. 10/5/2011 Water Cluster - Pam Lassetter 27 On-the-Job Training - OJT This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs. This to me truly indicates success…………… the shift in Training vouchers …..not because of denials of requests – but because of job seeker interest and the availability of training locally needed to fill these jobs.

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