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Become a Jobsite Hero. Presented by Ray Lussier Advantage Pools. Become a Job Site Hero. Customer Interactions Physical Site Other. Become a Job Site Hero Customer Interactions. Ask permission to put up signage Have professional signage No rough language No loud music

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become a jobsite hero

Become a Jobsite Hero

Presented by

Ray Lussier

Advantage Pools

become a job site hero
Become a Job Site Hero
  • Customer Interactions
  • Physical Site
  • Other
become a job site hero customer interactions
Become a Job Site Hero Customer Interactions
  • Ask permission to put up signage
  • Have professional signage
  • No rough language
  • No loud music
  • Ask for preferred parking areas
  • Don’t block neighbor’s driveways
  • Treat homeowner with courtesy
become a job site hero customer interactions1
Become a Job Site Hero Customer Interactions
  • Introduce workers and foreman
  • Do not ignore homeowner. Greet them and keep informed
  • Keep SJP brochures on site for curious neighbors
  • Ask if they would like to be contacted
become a job site hero customer interactions2
Become a Job Site Hero Customer Interactions
  • Reassure progress of work
  • Tell homeowner if workers will not be on their job site and why.
  • Let them know if you are awaiting inspections.
  • When you get positive feedback from homeowner pass it on to employees and subs.
become a job site hero physical site
Become a Job Site Hero Physical Site
  • Have a trash barrel
  • No cigarette butts
  • Roll up extension cords and hoses
  • Use proper safety devices and fences
  • Clean up all packing materials
  • Stow tools every day
  • Sweep sidewalks/driveway daily
become a job site hero physical site1
Become a Job Site Hero Physical Site
  • Place trash by street on trash day
  • Protect shrubs and flowerbeds
  • As an owner personally inspect site
  • Have a designated storage area
  • Repair/re-sod damage from equipment and foot traffic
become a job site hero other
Become a Job Site Hero Other
  • Keep your vehicles clean
  • Don’t use homeowner’s tools
  • Drive safely in customer’s neighborhood
  • Gather all warranty paperwork for final Pool School
  • Have subs adhere to same guidelines as your own people. Give them a copy so they know what you expect
  • Take pictures before, during, and after.
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