Phone Request Training. Objective. Providing families an informed, compassionate opportunity to donate tissues: You Are an Important Partner in the Process. Phone Consent Model Hospital Advantages. Improved tissue consent rates Sustained high customer satisfaction
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Only 4 days after a
heart valve transplant
being a normal
person with two legs
and a strange person
that people will
Cancer of her lower leg had this 8-year-old facing amputation.
A bone transplant saved her leg.
Donor Services staff will ask you for your assessment as to whether this is a good time for the family to speak to MTS.
If you think the family is in a good place to speak to MTS, we will ask you to get them on the phone.
If this is not a good time, MTS will ask you for contact information for the family and will contact them later.
“The staff at Mid-America Transplant would like
to speak to you on the phone about some
end of life decisions regarding (deceased name).”
Hospitals With Designated Requestors Approaching
MTS Donor Services Phone Approaches
Jan-Sept 2010 Data
Approach the situation with the attitude thattissue donation is the right thingfor this family, and that we can make this happen for them.
61 MTS donors sent to this burn unit.
Most People Would
Your commitment can save and improvethe lives of hundreds