Microsoft in de Telefonie ?

1. Microsoft in de Telefonie? The future is near Larry Velez Director IndustryInitiatives, Unified Communications Larry.velez@microsoft.com Microsoft

2. Microsoft Unified Communicationscreated by the “magic of software” E-Mail/Calendaring VoIP Telephony Team Workspaces Identity Across Devices Presence InstantMessaging Across Networks Conferencing Application Integration MoreInnovation More Productivity MoreChoice LowerCost

3. Transforming Business Models Horizontal software-driven communications Vertically-integrated communications Connected devices and applications Devices and applications Devices and applications Communications software foundation Communications hardware and software VendorSpecific Communications hardware and software Multiple Vendors Existing IT infrastructure Telephony Infrastructure Telephony Infrastructure

4. Using the Public Internet For Communications • Microsoft introduces Edge Server technology for secure and scalable Audio, Video, and Web communication • No need for IPSEC

5. Remote User Remote User Internal User Remote User Internal User Remote User External User Internal User Internal User Internal User Remote User Remote User Internal User Remote User Secure & Scalable VoIP “how it works” Public Network Private Enterprise Network DMZ Public Network Private Enterprise Network DMZ Public Network DMZ Private Enterprise Network DMZ Public Network Private Enterprise Network Public Network Public Network DMZ Private Enterprise Network Public Network DMZ Private Enterprise Network Private Enterprise Network Public Network DMZ Private Enterprise Network DMZ HTTP reverse proxy (ISA Server) HTTP reverse proxy (ISA Server) HTTP reverse proxy (ISA Server) A/V Edge Server A/V Edge Server A/V Edge Server A/V Edge Server A/V Edge Server A/V Edge Server A/V Edge Server A/V Edge Server 5. Internal user requests VoIP to be authenticated via a private IP address 8. Internal User and Remote User are now talking. 7. Internal User gets a public port to talk with Remote User. 6. Internal User accepts Remote User invitation to talk. 2. Remote user requests VoIP to be authenticated at a public IP address 3. External user is given a port (UDP) to communicate 1. Remote user SIP session request is authenticated 4. Remote User (SIP) invites Internal User to talk.

6. Why is this important? • Remote users must have a valid security certificate can be authenticated by the HTTP Reverse Proxy Server • Remote users must know the public IP address of the A/V Edge server to connect to a public UDP port • Remote users are given a different public UDP port when authenticated • Internal or External Users have the right to accept or reject the request without risk • When the conversation is finished, all ports are closed • Security risks are very low because of the dynamic nature of establishing a communication session

7. Office Communicator as Softphone • Check availability from any • MS Office application • Windows Mobile device • Browser • See and/or Talk from your PC with off the shelf devices • Do it securely… • …with no network complexity • …with trusted third parties • …from office, home or hotel • Costs as low as consumer VoIP services

8. Microsoft Softphone Adaptively Equalizes For Variations in Network Performance Router T1 IPSEC MPLS Firewall Switch T2 T2 DMZ MDF T3 T3 WiFi Cellular Network Components In Many Areas Create Network Performance Variation

9. QoE Inside Office Communicator • Multiple CODECs built into the client • Auto-CODEC- selection upon BW availability • Adapts to network conditions • Automatic MOS calculations Download Microsoft Quality of Experience (QoE) Source: benchmarking study performed by Psytechnics Ltd in December 2006

10. UC DevicesCut Up To 60% Off Typical IP Telephony Costs • Extending Communicator experience • Personal computer, Web and mobile devices • Dedicated communications devices • Software for innovative IP phones • Implementations design with embedded software • Partners deliver production devices

11. Exchange Server To Access Messages Anywhere “By 2007 “telework” will be practiced by more than 60 million people…” - Gartner Management Update 2004

12. The Future Looks Bright

13. When To Unify? Pilot Now, and Plan Enterprise Wide Migration Email + Calendar Mobile Messaging Instant Messaging Unified Messaging A/V/W Conferencing Softphone + Voice Call Mgt 2 3 1 Unified, Simplified Coexist “VoIP as You Are” Build The Foundation Conference Unified Messaging Softphone Presence Presence Identity (AD) Identity (AD) Email + Calendar Mobile Messaging Instant Messaging Presence Email + Calendar Mobile Messaging Instant Messaging Identity (AD) IP or TDM PBX Interop • Single Enterprise Directory • Upgrade to Exchange 2007 • Extend to mobile devices • Single Presence Engine • Single IM Run a Voice Pilot for 25 users particularly the mobile workforce Add Unified Messaging for the mobile workforce and consolidate voice mail systems Add Audio, Video, and Web Conferencing for virtual teams collaboration Pilot full UC stack today for 100 users “Lighthouse” Get ready for Wave 14.

14. Proven Deployment Methodology • Voice Pilot in less than 2 weeks • Lighthouse in less than a month Download to learn more OCS_ Planning_ Guide.doc

15. Schlumberger’s Journey With Unified Communications

16. True to our promise E-mail and Calendaring Unified Messaging Software- powered VoIP IM andPresence On-premise and Hosted Conferencing Customers can add “software powered” communications at much lower cost compared to stand alone systems

17. Call To Action! • Partipicate in other sessions today to learn more about telephony • Go to our website www.microsoft.com/uc and get • Product Documentation • Case Studies • And more… • Find out what software rights you have • Get help from Microsoft partners to set up a Voice Pilot or Lighthouse Pilot and plan enterprise wide migration

18. Vragen?

19. Bedankt!