4°  GDACS Stakeholders Meeting, Geneva, 24-25 June 2008
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4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008. Global Disaster Alert and Coordination System GDACS survey results & Virtual OSOCC analysis. Tom De Groeve Joint Research Centre of the European Commission 24-25 June 2008. Evaluating GDACS. Is GDACS serving its purpose?

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Global disaster alert and coordination system gdacs survey results virtual osocc analysis

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Global Disaster Alert and Coordination SystemGDACS survey results&Virtual OSOCC analysis

Tom De Groeve

Joint Research Centre of the European Commission

24-25 June 2008


Evaluating gdacs

Evaluating GDACS

Is GDACS serving its purpose?

Quantitative measures

User base

Users by organisation, country, language…

Web statistics

Most popular features

Qualitative measures

Survey

User feedback

Analysis

How information flows in GDACS


Global disaster alert and coordination system gdacs survey results virtual osocc analysis

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Part IGDACS survey results


Survey set up

Survey set-up

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Part 1) General: users and use of the GDACS system

Part 2) Service-specific questions – four services:

  • GDACS Alerting Service

  • GDACS Portal

  • GDACS Coordination Service - Virtual OSOCC

  • GDACS Map Section Service

    Part 3) Usefulness and appreciation of the GDACS system

    Part 4) Optional


Part 1 general

Part 1: General

Most users learned about

GDACS through OCHA

(in a training, VOSOCC or ReliefWeb)

Disasters of interest

Earthquakes and tsunamis

Floods and tropical cyclones

Volcanoes

Services most used

Alerting service

Virtual OSOCC

Map service

Portal

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  • Users

  • 69% - Humanitarian response

    • Especially used for a tactical field or headquarter role:

      • - INGO

      • - UN agency

      • - Int. governmental authority

      • - LEMA

  • 31% - Non-humanitarian response

    • Individuals - for the sake of

    • personal or general interest or research


  • Part 2 services alerting

    Part 2: Services - Alerting

    In general, the service is

    considered reliable,

    fast and leads to action:

    After receiving an alert,

    58% of the respondents reacts immediately

    An additional 20% reacts sometimes

    Preferred methods:

    E-mail and SMS

    Daily newsletter

    Least preferred:

    Fax

    RSS Feed

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    Improvements:

    • Quicker

    • Include name of region/ area


    Part 2 services portal

    Part 2: Services - Portal

    In general, the service is

    considered useful, with

    relevant and reliable content

    Use:

    48% accesses at least once per day

    13% accesses occasionally (few times per month)

    Most popular features:

    Impact reports

    News reports

    ReliefWeb situation reports

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    Least consulted sections:

    • UNOSAT maps

    • RSS, CAP and Google Earth Feeds

      For all disaster types,

      especially the event sections

      of the Impact reports were

      most appreciated

      Improvements:

    • Technical functioning

    • User-friendliness

    • Visualisation of data

    • Lay-out


    Part 2 services virtual osocc

    Part 2: Services – Virtual OSOCC

    In general, the service is

    considered useful, with

    reliable content

    Use:

    Accessed less often than the

    GDACS portal

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    Especially the disaster

    section is popular. Particularly,

    its UNDAC team section, the

    situation overview section and

    the coordination section were

    appreciated.

    Improvements:

    • Lay-out

    • User-friendliness

    • Technical functioning


    Part 2 services maps

    Part 2: Services - Maps

    Most users consider the maps

    to be sufficiently accurate

    and useful

    Use:

    Especially used for monitoring

    activities, situation and impact

    analysis and mission planning

    Improvements:

    Delivery time

    User-friendliness

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008


    Part 3 usefulness and appreciation

    Part 3: Usefulness and appreciation

    Use of the system:

    (all services):

    25% < 1 year

    50% 1 – 3 years

    25% > 3 years

    Other topics of interest:

    logistics information

    disaster epidemiology

    Other languages:

    German

    French

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    General conclusion:

    Overall system, including its four

    services, is meeting expectations.

    It is a reliable source of relevant

    information, with a great potential.

    It fulfils its mission of:

    ‘providing predictable information of predictable quality at predictable time’

    Approximately 15% of the respondents

    indicated that the system needs to be

    further improved, and in particular the

    speed at which data becomes available.

    • More research is needed to further

      improve the system.


    Global disaster alert and coordination system gdacs survey results virtual osocc analysis

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    Part IIVirtual OSOCC Analysis


    Two case studies

    Cyclone NARGIS, Myanmar

    Earthquake in Chengdu, Sichuan, China

    Two case studies

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008


    Cyclone nargis myanmar

    Cyclone NARGIS, Myanmar

    2 to 3 May 2008

    Affected 24 million people

    Ayeyarwady

    Yangon

    30 April: GDACS red alert

    Cyclone Nargis, Myanmar

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008


    Cyclone nargis

    Cyclone Nargis

    Visa and entrance problems:

    It became quickly evident that

    responders were hampered by local

    authorities, however only limited

    information was given on:

    Who was where?

    Who was given access and when?

    Which organisations were already present in the field?

    Where there any alternatives (e.g. ASEAN)

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    • Humanitarian access to affected areas is granted from within the country to organisations/ international staff already operating on the ground, however at the condition that they are accompanied by MRCS staff.”

    • - Some UN agencies like UNICEF, WFP and also IOM who were already present in Myanmar and currently engaged in assessment missions reported about restricted access to some affected areas.

    who exactly?

    where?

    14 May, 13:13 - Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong have obtained 5 days visas and will be arriving in country later today at 1845hrs Myanmar local time

    same message

    adjusted?

    14 May, 16:53-Latest update on status of UNDAC team: Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong arrived in Myanmar, were granted 7 days visa, so far brief meeting with RC


    Cyclone nargis1

    Cyclone Nargis

    Example of confusion:

    123,000 euro from Italian government and

    channelled through the IFRC. In the

    VOSOCC (one of the first lines) only its

    commitment was mentioned, whereas later

    on, it is mentioned that the 123,000 euro

    had actually been delivered.

     duplication  pollution of database

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    • To avoid duplication with the Logistics Cluster matrix on aircraft deliveries, the OCHA LSU table now contains additional details that are not yet in the Log Cluster matrix, such as information on pipeline (pledges, planned deliveries + on stand-by), or deliveries by means of transport other than aircraft.

    Relief items

    No one single, complete list, with a

    structured overview of what was

    in the pipeline or already delivered.

    Examples of other overviews:

    http://www.reuters.com/article/homepageCrisis/idUSBKK229608._CH_.2400

    http://ocha.unog.ch/virtualosocc/Documents/9506Myanmarin-kindcontributions,9May.xls

    http://ocha.unog.ch/virtualosocc/Documents/9573FTSupdate13May.pdf

    http://ocha.unog.ch/virtualosocc/Documents/9525Aircraftoperations(reliefitemsreceived)110508.pdf


    Cyclone nargis2

    Cyclone Nargis

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    Urgent - Cargo Space from SHJ to RGN on 18 May Date: 2008-05-16 Source : Logistics Cluster Activities : Air Transport, Supply Chain Type of document : Flash News & Alerts Country : MM MMR 104 Myanmar 2 of the 4 flight rotations out of Sharjah airport, UAE (SHJ) to Yangon airport, Myanmar (RGN) with UNHCR cargo will have some opportunity cargo balance (total approx. 8 MT). Additional cargo of humanitarian organisations can be airlifted to RGN free of charge. Details as follows: Confirmed Balance available IL 76 - 3rd flight 35,6 MT (approx. 4 MT) IL 76 - 4th flight 35,6 MT (approx. 4 MT) Both rotations are planned for Sunday, 18 May 2008. We will have aircraft positioning details from the operator @ 1200 CET.

    If you are interested please contact XYZ ([email protected] , mobile +39 347 488 xxxx, office +39 06 6513 xxxx) ASAP directly.

    Logistics

    Initial focus on customs clearance, but

    often information changed.

    Later, more coordination activities

    (sharing capacity)  actual purpose

    of VOSOCC

    Although too late, useful reference

    was made to the logistics cluster.

    clear info provision

    good example of coordination


    China earthquake chengdu

    China earthquake, Chengdu

    Mon 12 May 2008, 6:27 UTC

    01:27 New York  night

    08:27 Brussels  new shift

    13:27 local time

    15:27 Tokyo

    22:27 (Sunday) LA  night

    Magnitude: 7.9M (very strong)

    Depth: 10km (shallow)

    Several strong aftershocks

    Location

    94km from Chengdu

    9.7 million people within 100km

    30 million people within 200km

    Mountainous area

    landslides, hydro-dams

    GDACS system (times relative to event)

    13min Detection of earthquake through USGS

    14min GDACS Red Alert

    14min GDACS report published on-line

    14-19min Email alert sent to 4500 users

    19-53min SMS alert sent to 2700 users

    30min GLIDE number created  info collection

    53-56min Fax alert sent to 100 users

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008


    China earthquake chengdu1

    China earthquake, Chengdu

    GDACS system (times relative to event)

    ~1h Virtual OSOCC topic created

    1h20 UNDAC Alert Message

    9h Media reports >1000 killed

    1st day 1st IFRC Situation Report

    2nd day First OCHA Situation Report

    18 May First satellite based damage map

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008


    China earthquake chengdu2

    Virtual OSOCC much less used than for Nargis

    No request for Search and Rescue

    China took control

    Latest contact with China authorities

    Situation or Coordination?

    Messages about situation and coordination were posted in the situation section

    China earthquake, Chengdu

    4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

    After the first contact with the Embassy of China in Madrid, said embassy reported SAR to Spain that his government is not yet available to receive international aid. Also note that the Spanish agency for international cooperation remains tomorrow, Wednesday May 14 a meeting with NGOs to assess the aid. Number of contact for more information: +34 xxxxxxxx

    On May 15, 2008:

    After the occurrence of M7.8 Earthquake on May 12 in Wenchuan, Sichuan Province, some countries expressed their willingness to dispatch professional rescue personnel to the earthquake disaster stricken areas to assist the rescue operation. Chinese side welcomes these kind offers, and would plan as a whole accordingly.


    Comparing both disasters

    Comparing both disasters


    Recommendations

    Standard Operating Procedures

    Common terminology

    E.g. stand-down; in country

    Manage changes

    E.g. visa of 3 days  visa of 5 days

    Providing headlines, with reference to source

    Balance between summary and detail

    Where to post certain information

    E.g. situation reports?

    Architecture and layout of application

    Lists of pledges and relief items

    More structured approach

    Track people flow

    Integration with other systems and applications

    Virtual OSOCC can integrate more GDACS compliant sources

    News coverage

    OCHA situation reports

    Recommendations


    Virtual osocc and clusters

    Virtual OSOCC and Clusters

    • Pre-cluster

      • Virtual OSOCC

    • Post-cluster

      • Need for more integration

      • GDACS-like approach (system of systems)


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