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4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008. Global Disaster Alert and Coordination System GDACS survey results & Virtual OSOCC analysis. Tom De Groeve Joint Research Centre of the European Commission 24-25 June 2008. Evaluating GDACS. Is GDACS serving its purpose?

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4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Global Disaster Alert and Coordination SystemGDACS survey results&Virtual OSOCC analysis

Tom De Groeve

Joint Research Centre of the European Commission

24-25 June 2008

evaluating gdacs
Evaluating GDACS

Is GDACS serving its purpose?

Quantitative measures

User base

Users by organisation, country, language…

Web statistics

Most popular features

Qualitative measures

Survey

User feedback

Analysis

How information flows in GDACS

survey set up
Survey set-up

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Part 1) General: users and use of the GDACS system

Part 2) Service-specific questions – four services:

  • GDACS Alerting Service
  • GDACS Portal
  • GDACS Coordination Service - Virtual OSOCC
  • GDACS Map Section Service

Part 3) Usefulness and appreciation of the GDACS system

Part 4) Optional

part 1 general
Part 1: General

Most users learned about

GDACS through OCHA

(in a training, VOSOCC or ReliefWeb)

Disasters of interest

Earthquakes and tsunamis

Floods and tropical cyclones

Volcanoes

Services most used

Alerting service

Virtual OSOCC

Map service

Portal

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  • Users
  • 69% - Humanitarian response
      • Especially used for a tactical field or headquarter role:
        • - INGO
        • - UN agency
        • - Int. governmental authority
        • - LEMA
  • 31% - Non-humanitarian response
      • Individuals - for the sake of
      • personal or general interest or research
part 2 services alerting
Part 2: Services - Alerting

In general, the service is

considered reliable,

fast and leads to action:

After receiving an alert,

58% of the respondents reacts immediately

An additional 20% reacts sometimes

Preferred methods:

E-mail and SMS

Daily newsletter

Least preferred:

Fax

RSS Feed

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Improvements:

  • Quicker
  • Include name of region/ area
part 2 services portal
Part 2: Services - Portal

In general, the service is

considered useful, with

relevant and reliable content

Use:

48% accesses at least once per day

13% accesses occasionally (few times per month)

Most popular features:

Impact reports

News reports

ReliefWeb situation reports

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Least consulted sections:

  • UNOSAT maps
  • RSS, CAP and Google Earth Feeds

For all disaster types,

especially the event sections

of the Impact reports were

most appreciated

Improvements:

  • Technical functioning
  • User-friendliness
  • Visualisation of data
  • Lay-out
part 2 services virtual osocc
Part 2: Services – Virtual OSOCC

In general, the service is

considered useful, with

reliable content

Use:

Accessed less often than the

GDACS portal

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Especially the disaster

section is popular. Particularly,

its UNDAC team section, the

situation overview section and

the coordination section were

appreciated.

Improvements:

  • Lay-out
  • User-friendliness
  • Technical functioning
part 2 services maps
Part 2: Services - Maps

Most users consider the maps

to be sufficiently accurate

and useful

Use:

Especially used for monitoring

activities, situation and impact

analysis and mission planning

Improvements:

Delivery time

User-friendliness

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

part 3 usefulness and appreciation
Part 3: Usefulness and appreciation

Use of the system:

(all services):

25% < 1 year

50% 1 – 3 years

25% > 3 years

Other topics of interest:

logistics information

disaster epidemiology

Other languages:

German

French

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

General conclusion:

Overall system, including its four

services, is meeting expectations.

It is a reliable source of relevant

information, with a great potential.

It fulfils its mission of:

‘providing predictable information of predictable quality at predictable time’

Approximately 15% of the respondents

indicated that the system needs to be

further improved, and in particular the

speed at which data becomes available.

  • More research is needed to further

improve the system.

two case studies
Cyclone NARGIS, Myanmar

Earthquake in Chengdu, Sichuan, China

Two case studies

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

cyclone nargis myanmar
Cyclone NARGIS, Myanmar

2 to 3 May 2008

Affected 24 million people

Ayeyarwady

Yangon

30 April: GDACS red alert

Cyclone Nargis, Myanmar

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

cyclone nargis
Cyclone Nargis

Visa and entrance problems:

It became quickly evident that

responders were hampered by local

authorities, however only limited

information was given on:

Who was where?

Who was given access and when?

Which organisations were already present in the field?

Where there any alternatives (e.g. ASEAN)

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  • Humanitarian access to affected areas is granted from within the country to organisations/ international staff already operating on the ground, however at the condition that they are accompanied by MRCS staff.”
  • - Some UN agencies like UNICEF, WFP and also IOM who were already present in Myanmar and currently engaged in assessment missions reported about restricted access to some affected areas.

who exactly?

where?

14 May, 13:13 - Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong have obtained 5 days visas and will be arriving in country later today at 1845hrs Myanmar local time

same message

adjusted?

14 May, 16:53-Latest update on status of UNDAC team: Eliane Provo Kluit, Winston Chang, Tuck Wah Ow Yong arrived in Myanmar, were granted 7 days visa, so far brief meeting with RC

cyclone nargis1
Cyclone Nargis

Example of confusion:

123,000 euro from Italian government and

channelled through the IFRC. In the

VOSOCC (one of the first lines) only its

commitment was mentioned, whereas later

on, it is mentioned that the 123,000 euro

had actually been delivered.

 duplication  pollution of database

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

  • To avoid duplication with the Logistics Cluster matrix on aircraft deliveries, the OCHA LSU table now contains additional details that are not yet in the Log Cluster matrix, such as information on pipeline (pledges, planned deliveries + on stand-by), or deliveries by means of transport other than aircraft.

Relief items

No one single, complete list, with a

structured overview of what was

in the pipeline or already delivered.

Examples of other overviews:

http://www.reuters.com/article/homepageCrisis/idUSBKK229608._CH_.2400

http://ocha.unog.ch/virtualosocc/Documents/9506Myanmarin-kindcontributions,9May.xls

http://ocha.unog.ch/virtualosocc/Documents/9573FTSupdate13May.pdf

http://ocha.unog.ch/virtualosocc/Documents/9525Aircraftoperations(reliefitemsreceived)110508.pdf

cyclone nargis2
Cyclone Nargis

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

Urgent - Cargo Space from SHJ to RGN on 18 May Date: 2008-05-16 Source : Logistics Cluster Activities : Air Transport, Supply Chain Type of document : Flash News & Alerts Country : MM MMR 104 Myanmar 2 of the 4 flight rotations out of Sharjah airport, UAE (SHJ) to Yangon airport, Myanmar (RGN) with UNHCR cargo will have some opportunity cargo balance (total approx. 8 MT). Additional cargo of humanitarian organisations can be airlifted to RGN free of charge. Details as follows: Confirmed Balance available IL 76 - 3rd flight 35,6 MT (approx. 4 MT) IL 76 - 4th flight 35,6 MT (approx. 4 MT) Both rotations are planned for Sunday, 18 May 2008. We will have aircraft positioning details from the operator @ 1200 CET.

If you are interested please contact XYZ ([email protected] , mobile +39 347 488 xxxx, office +39 06 6513 xxxx) ASAP directly.

Logistics

Initial focus on customs clearance, but

often information changed.

Later, more coordination activities

(sharing capacity)  actual purpose

of VOSOCC

Although too late, useful reference

was made to the logistics cluster.

clear info provision

good example of coordination

china earthquake chengdu
China earthquake, Chengdu

Mon 12 May 2008, 6:27 UTC

01:27 New York  night

08:27 Brussels  new shift

13:27 local time

15:27 Tokyo

22:27 (Sunday) LA  night

Magnitude: 7.9M (very strong)

Depth: 10km (shallow)

Several strong aftershocks

Location

94km from Chengdu

9.7 million people within 100km

30 million people within 200km

Mountainous area

landslides, hydro-dams

GDACS system (times relative to event)

13min Detection of earthquake through USGS

14min GDACS Red Alert

14min GDACS report published on-line

14-19min Email alert sent to 4500 users

19-53min SMS alert sent to 2700 users

30min GLIDE number created  info collection

53-56min Fax alert sent to 100 users

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

china earthquake chengdu1
China earthquake, Chengdu

GDACS system (times relative to event)

~1h Virtual OSOCC topic created

1h20 UNDAC Alert Message

9h Media reports >1000 killed

1st day 1st IFRC Situation Report

2nd day First OCHA Situation Report

18 May First satellite based damage map

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

china earthquake chengdu2
Virtual OSOCC much less used than for Nargis

No request for Search and Rescue

China took control

Latest contact with China authorities

Situation or Coordination?

Messages about situation and coordination were posted in the situation section

China earthquake, Chengdu

4° GDACS Stakeholders Meeting, Geneva, 24-25 June 2008

After the first contact with the Embassy of China in Madrid, said embassy reported SAR to Spain that his government is not yet available to receive international aid. Also note that the Spanish agency for international cooperation remains tomorrow, Wednesday May 14 a meeting with NGOs to assess the aid. Number of contact for more information: +34 xxxxxxxx

On May 15, 2008:

After the occurrence of M7.8 Earthquake on May 12 in Wenchuan, Sichuan Province, some countries expressed their willingness to dispatch professional rescue personnel to the earthquake disaster stricken areas to assist the rescue operation. Chinese side welcomes these kind offers, and would plan as a whole accordingly.

recommendations
Standard Operating Procedures

Common terminology

E.g. stand-down; in country

Manage changes

E.g. visa of 3 days  visa of 5 days

Providing headlines, with reference to source

Balance between summary and detail

Where to post certain information

E.g. situation reports?

Architecture and layout of application

Lists of pledges and relief items

More structured approach

Track people flow

Integration with other systems and applications

Virtual OSOCC can integrate more GDACS compliant sources

News coverage

OCHA situation reports

Recommendations
virtual osocc and clusters
Virtual OSOCC and Clusters
  • Pre-cluster
    • Virtual OSOCC
  • Post-cluster
    • Need for more integration
    • GDACS-like approach (system of systems)
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