Improving Dementia Care

1. Improving Dementia Care Isela Mercado, MSHMClinical Project Manager Health Services Advisory Group of California, Inc., (HSAG of California)

2. HSAG of California: Improving Dementia Care What has your organization been doing to improve dementia care? • Hosting learning and action network (LAN) sessions • Conducting nursing home on-site visits • Creating an antipsychotic medication reduction toolkit • Working with the California Association of Health Facilities (CAHF) • Conducting Webinars

3. HSAG of California: Improving Dementia Care (cont’d) What do you see as the priorities for moving forward? • Continued Quality Assurance & Performance Improvement (QAPI) education for nursing homes. • Nursing home education on person-centered care approaches to understand “needs-driven expressions” in residents with dementia. • Improvement in care transitions across the care continuum related to caring for individuals with dementia.

4. HSAG of California Improving Dementia Care (cont’d) What do you hope to accomplish through this partnership? • Continued statewide support with improving dementia care and reducing of off-label use of antipsychotics through education, training, and engagement of key stakeholders and nursing homes.

5. Contact Information Isela Mercado, MSHM Clinical Project Manager HSAG of California imercado@hsag.com 818.409.9229

6. We convene providers, practitioners, and patients to build and share knowledge, spread best practices, and achieve rapid, wide-scale improvements in patient care; increases in population health; and decreases in health care costs for all Americans. www.hsag.com This material was adapted by Health Services Advisory Group of California, Inc., the Medicare Quality Improvement Organization (QIO) for California, under contract with the Centers for Medicare & Medicaid Services (CMS), an agency of the U.S. Department of Health and Human Services. The contents presented do not necessarily reflect CMS policy. Publication No. CA-10SOW-7.2-073013-01