Business Resource Center

1. Business Resource Center Team Dynamics Workshop Introduction to Marketing MKTG 2800

2. Workshop Goals • How do YOU behave in groups? • The group contract • Processes • Expectations • Consequences • High performance teams • Next steps Introduction to Marketing MKTG 2800

3. How do YOU behave? • Task behaviors: • keep group on task, relate to goals • Maintenance behaviors: • keep group functioning smoothly • Self-oriented behaviors: • self-focused rather than group-focused Introduction to Marketing MKTG 2800

4. Getting things going Contributing Asking for info; giving info Clarifying Summarizing the group’s thinking Offering an opinion or evaluation Checking for group agreement Helping to keep the project moving What are “Task” Behaviors? Check those that you do. Introduction to Marketing MKTG 2800

5. Encouraging people to contribute Gate-keeping: making sure all get heard, not cut off Helping people get along Making observations about how things are going Keeping things light – reducing tension What are “Maintenance” Behaviors? Check those that you do. Introduction to Marketing MKTG 2800

6. Being passive; not contributing Withdrawing Playing “poor me” (sympathy-seeking) Rejecting most ideas (except your own) Being late Not fully engaged; distracted by cell, friends nearby Talking about yourself most of the time Talking over others repeatedly Monopolizing or dominating What are “Self Oriented” Behaviors? Check those that you do. Introduction to Marketing MKTG 2800

7. Group Contract • Processes • Decide on 2 2-hour meeting times and places • Put the times and places in your calendar showing your commitment • Immediate communication with the group • Be on time • Turn off cell phone, other devices • Focus on group only, not nearby distractions • Expectations • Consequences Introduction to Marketing MKTG 2800

8. Group Contract • Processes • Expectations for quality work • All project issues addressed • All work spell- and grammar-checked • Topic sentences • No slang • Research citations • Others?? • Consequences Introduction to Marketing MKTG 2800

9. How to Cite References Introduction to Marketing MKTG 2800 http://www.wisc.edu/writing/Handbook/

10. How to Cite References Introduction to Marketing MKTG 2800 http://www.wisc.edu/writing/Handbook/

11. Group Contract • Processes • Expectations • Consequences • Addressing group problems • Don’t ignore problems • Involve all members • Seek assistance • What are appropriate consequences? Introduction to Marketing MKTG 2800

12. Consequences • Unprepared • Late • Missing Meetings • “Firing” a group member Introduction to Marketing MKTG 2800

13. Commitment • Use of a formal contract • Commitment to the group and the project Introduction to Marketing MKTG 2800

14. High standards Clear purpose Commitment Competence Clear goals High trust Good conflict management skills Belief in success Relationships with outside sources Effective leadership What High Performing Teams Have Introduction to Marketing MKTG 2800

15. Some Helpful Hints!! • Set a regular weekly meeting time • Make a group production schedule of what to do by when • Keep a log of group meetings • For written projects, revise as you go along Introduction to Marketing MKTG 2800

16. Communication Resource Center Room - Daniels 181 303-871-3211 Introduction to Marketing MKTG 2800