2.3 Change Management. Agenda. Nature And Sources Of Change In Business Reasons For Resistance To Change Managing Change Effectively . What promotes/provokes/causes change in an organisation?. nature and sources of change in business. External influences Internal influences
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2.3 Change Management
Nature And Sources Of Change In Business
Reasons For Resistance To Change
Managing Change Effectively
Structural responses to change
Changing nature of markets
Inertia of managers, owners
Cultural incompatibility in mergers/takeovers
Resistance is futile……….
As opposed to “How do I know if I want to change?
It’s a little tricky sometimes……..
Your text suggests capturing statistical information via MIS (management information systems)
You don’t know what you don’t know?
Formal capture of business information via MIS is good business practice
Reviewing the information provided via the MIS is even better business practice
Then you get a clue as to what you should be looking for!
What It Is Used For
When to Use It
Kurt Lewin proposed a three stage theory of change commonly referred to as Unfreeze, Change, Freeze (or Refreeze).
His interest in groups led to research focusing on factors that influence people to change, and three stages needed to make change successful.
Create a change management team
Identify staff affected
Go to p36 of your text
In pairs complete the ThinkPairShare activity box “What are the forces resisting change at your school?”