Best Practices for Value Monetization of MDM and Governance

1. “What do I get?” The second Question After “How Much Does it Cost” Master Data Management Value Monetization: Real-Life Best Practices What do I get ?

2. Master Data Performance Solutions Verdantis, Inc. is the evolution of Zynapse – a division of Zycus, Inc. to its own company with its own corporate identity Verdantiscomes from the Latin word for truth – veritas - and the word verdant – meaning abundant and sustainable

3. Agenda “What do I get?” The second Question After “How Much Does it Cost” William McKnight - President, McKnight Consulting Group Practical Strategist and Lead Enterprise Information Architect Best Practices Award for Multiple Clients William McKnight David Loshin David Loshin - President, Knowledge Integrity Incorporated Author of “the Practitioner's Guide to Data Quality Improvement” Information Value and Master Data Management Expert

4. Investments In MDM • MDM Returns are in the improved efficacy of projects targeting business objectives • MDM should be an integral part of most projects Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary

5. Key Outcomes In MDM Successes • Reduced IT TCO for data management due to fewer systems and less overall processing • Streamline processes due to elimination of manual reconciliation • Lessen organizational focus on the data warehouse • Increase understanding of corporate data through homogenous data distribution • Improve ability to deal with compliance and data lineage by simplifying data infrastructure Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary

6. The 8 Steps to ROI • Gather Data Requirements • Prioritize Data Requirements • Build an Iterative Deployment Map • Determine iteration tangible metric(s) • Define costs • Attain business quantification of returns • Present the possibilities across a probability distribution • Measure with Corporate Governance Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary

7. MDM Program Justifications • Operational System Impact – Reduced Expenses • MDM methodology and competence – Reduced Expenses • MDM tools competence – Reduced Expenses • Enterprise Subject Areas – Increased Revenue and Reduced Expenses Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary

8. MDM Organization Change Management (OCM) Focus Areas Mobilize & Align Leaders Stakeholder Management Train the Workforce OCM focuses on mitigating “people” risks and enabling realization of MDM business benefits Address Organizational Implications Change Readiness Engage & Communicate Copyright © 2012 McKnight Consulting Group, LLC All Rights Reserved – Confidential and Proprietary

9. Agenda “What do I get?” The second Question After “How Much Does it Cost” William McKnight - President, McKnight Consulting Group Practical Strategist and Lead Enterprise Information Architect Best Practices Award for Multiple Clients William McKnight David Loshin David Loshin - President, Knowledge Integrity Incorporated Author of “The Practitioner's Guide to Data Quality Improvement” Information Value and Master Data Management Expert

10. Business Value and Data Dependence • How are business policies, corporate mission, and strategic performance objectives translated into dimensions of value? • What criteria are used for prioritizing effort in relation to maximizing value? • What is the relationship between corporate value drivers and information? Risk Management Performance Customer Experience Expenses Revenue © 2012 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-6350

11. Example: Productivity in the Supply Chain • Opportunities to improve productivity within a specific end-to-end process helps identify bottlenecks as well as opportunities for optimization • The tasks associated with the supply chain can be monitored for efficiency • These measures depend on accurate, accessible shared data © 2012 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-6350

12. Quality Master ProductData for Revenue Generation • Master product registries allow for searching and location of items based on values of identifying attributes • Enable matching in face of multiple aliases: • Brand name • Product identifier • Qualified name • Engineering characteristics • Global standard ID • Types: • Sharp • Embroidery • Quilting • Darning • Bodkin • Tatting • … • Size: • Length • Thickness • Construction • Metal • Coating © 2011 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-6350

13. Product Master Data and Packaging • Items are packaged based on content, volume, weight, etc. • May have different packaging materials for different regions, locations, branding, formulations, languages, transport size, partner demands, contractual agreements • Hierarchy management provided by product MDM helps maintain consistency across packaging processes • Also guides optimal transport packaging to optimize for size, weight, shelf life © 2011 Knowledge Integrity, Inc. www.knowledge-integrity.com (301)754-6350

14. Panel Discussion and Audience Q & A Panel Discussion Q & A

15. Quality Master Data to Improve your Business Performance CLEAN IT WITH HARMONIZE SUPPLIER HARMONIZE CUSTOMER HARMONIZE PRODUCT HARMONIZE MATERIAL HARMONIZE PRODUCT INTEGRITY (PIM) MATERIAL INTEGRITY (MI) CUSTOMER INTEGRITY (CIM) SUPPLIER INTEGRITY (SIM) KEEP IT CLEAN WITH INTEGRITY

16. Master Data Solutions www.verdantis.com info@Verdantis.com Toll Free +1 866 987 4463 Watch this entire webinar as hosted by SAP Insider. Click here