ICT in Health Insurance :
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ICT in Health Insurance : Does it Make a Difference PowerPoint PPT Presentation


ICT in Health Insurance : Does it Make a Difference by Dr. Antony Jacob CEO Appllo Munich Health Insurance, Know More Here: http://transformhealth-it.org/

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ICT in Health Insurance : Does it Make a Difference

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Ict in health insurance does it make a difference

ICT in Health Insurance :

Does it Make a Difference

Antony Jacob

Chief Executive Officer


Ict in health insurance does it make a difference

Stakeholder’s Expectations

Employees

Partners

Customers

How do I prevent illness

.AND.

Ensure I am

protected financially from healthcare costs

How do I analyse data

.AND.

Make sound business

decisions

How do I process claim fast

.AND.

Get paid for

it at the

earliest

Shareholders : Deliver Value as Trusted Brand


Ict in health insurance does it make a difference

ICT Leveraged to ‘Assess’ and ‘Improve’

Customer Health


Ict in health insurance does it make a difference

Health & Wellness Tools - Portal


Ict in health insurance does it make a difference

Health & Wellness Tools – Mobile App


Ict in health insurance does it make a difference

Integrated Communication with Customers

On Time

Support

Relevant

Support


Ict in health insurance does it make a difference

ICT Enabling Data Analytics for

‘Timely’ and ‘Accurate’

Business Decision


Ict in health insurance does it make a difference

Analytics Activities

Analytics Engines

Report

Predictive

Analytics


Ict in health insurance does it make a difference

Analytics delivering value

1

Customer Life Time Value and Segmentation

2

Predicting customer likely to lapse

3

Identifying customers likely to re-purchase

4

Creating products with pricing likely to increase sales

5

Detecting claims frauds before they occur


Ict in health insurance does it make a difference

ICT Fostering

Partner Relationships

through

‘Speedy’ and ‘Efficient’

Claims Settlement


Ict in health insurance does it make a difference

Customised Portals created to facilitate

Speedy settlement of claims and payments

To the Hospitals and Customers

Customer Data Sharing with TPA

Claims Documents Management


Ict in health insurance does it make a difference

Thank You.


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