What is stress
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What is Stress?. An imbalance between demand and ability to meet those demands in the allotted time frame . . Types of Stress. Eustress desirable outcome of stress motivational results Distress negative outcome results in emotional and physical illness.

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What is stress l.jpg
What is Stress?

An imbalance between demand and ability to meet those demands in the allotted time frame.


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Types of Stress

  • Eustress

    • desirable outcome of stress

    • motivational results

  • Distress

    • negative outcome

    • results in emotional and physical illness


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Individual Differences in Stress

  • Stress Personalities

    • Type A vs. Type B

    • Pessimists vs. Optimists

    • Dempcy & Tihista’s Seven Personality Types

  • Gender, Ethnicity, Race

  • Stress Sensitization


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Dempcy & Tihista’s Seven Personality Types

  • Pleasers

  • Internal Timekeepers

  • Strivers

  • Inner Con Artists

  • Critical Judges

  • Worriers

  • Sabertooths


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StressorsPersonal

  • Fear

  • Resistance

  • Resentment


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StressorsOccupational

  • Role conflict

  • Role ambiguity

  • Role overload

  • Poor person/organization fit

  • Work environment

  • Change

  • Relations with others


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StressorsOthers

  • Minor frustration

  • Forecasting

  • Residual


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Organizational Consequences of Stress

  • Job Burnout

  • Job Performance (curvilinear relationship)

  • Increased Absenteeism

  • Increased Turnover

  • Drug/Alcohol Abuse


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Managing StressPlanning for Stress

  • Exercise

  • Laughter

  • Diet

  • Quit or reduce smoking

  • Sleep

  • Support groups

  • Self-empowerment

  • Coping skills


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Managing StressDuring and After Stress

  • Relaxation techniques

  • Time management


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Workplace Violence Perpetrators

  • Under severe stress

  • Male

  • 20 - 50 years of age

  • Self-esteem tied to job

  • Fond of violent films

  • Own several guns with ready access

  • Subscribes to Soldier of Fortune

  • Loner


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Reducing Workplace Violence

  • Security measures

  • Better employee screening methods

  • Increased management awareness


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