The Role of the Information Architect and Information Modeling. Julia Cronin STC Presentation January 18, 2001. Let’s Find Some Common Ground. We all have customers. From Networks to Printers, the High-level Tasks Remain the Same. Our customers need to understand install use
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The Role of the Information Architect and Information Modeling
Julia CroninSTC Presentation
January 18, 2001
the products that we sell
Information Architects add value on two different levels
Sooner or later, something falls through the cracks…
Strong customer focus
Knowledge of information design principles
Three to five years of technical writing
Knowledge of information management and delivery
Good interpersonal skills
Knowledge of user needs and usability assessment techniques
Demonstrated ability to work in a team environment
Ability to perform needs analysis
What is the Information Model?
Plan & engineer
Determining provisioning requirements
Managing the installation
Preparing the site
…select the items (topics) that you need.
A closer look at the structure of the Information Model
About the Product
Plan and Engineer
“performing the hardware installation”
How was the Information Model developed?
…And what do we do now?