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Business Differences between the United States and Mexico Dr. Robert J. Hoover Professor of Marketing College of Business Idaho State University Pocatello, Idaho Mexico Intensely patriotic Pride in history & traditions Little desire to live elsewhere United States Intensely patriotic

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Business differences between the united states and mexico l.jpg

Business Differences between the United States and Mexico

Dr. Robert J. Hoover

Professor of Marketing

College of Business

Idaho State University

Pocatello, Idaho


Mexico us differences nationalism l.jpg

Mexico

Intensely patriotic

Pride in history & traditions

Little desire to live elsewhere

United States

Intensely patriotic

Believe in superiority of the “American way of life”

Mexico-US Differences: Nationalism


Mexico us differences ethics l.jpg

Mexico

Codes based on Christian morality

Deviance from ethical norms widespread

Many ways of “telling the truth”: “simpatia”

United States

Strict codes of conduct

Ethics instilled via schooling

Pressure to compromise ethics due to competition, wealth acquisition

Mexico-US Differences: Ethics


Mexico us differences theory vs practice l.jpg

Mexico

University training: theoretical

Planning but barriers to implementation

Worker apathy since projects not realized

United States

University training: applications of theory

Solves problems based on facts

Little theoretical focus on problems encountered

Mexico-US Differences: Theory vs. Practice


Mexico us differences status l.jpg

Mexico

Having degree, title confers respect

Family background extremely important

Will choose status over achievement

United States

Status based on achievement

Wealth is symbol of achievement

Less importance given to family background

Mexico-US Differences: Status


Mexico us differences personal sensitivities l.jpg

Mexico

Extremely sensitive

Conflict avoidance

Criticism taken personally

Never criticize in front of friends

United States

Suppresses sensitivity

Accepts work criticism as separate from personal criticism

Mexico-US Differences: Personal Sensitivities


Mexico us differences competition l.jpg

Mexico

Cooperative more than competitive

Value friendly atmosphere free of conflict

Promotion on influence rather than merit

United States

Thrive on stimulus of competition

Highly ambitious

Belief that competition leads to efficiencies

Mexico-US Differences: Competition


Mexico us differences planning l.jpg

Mexico

Most planning = short-term

Long-term planning compromised due to political/economic uncertainties

Maquiladoras are exempt from above

United States

Long-term planning considered critical to business success

Will sacrifice long-term for short-term

Mexico-US Differences: Planning


Mexico us differences loyalty l.jpg

Mexico

Loyal to the “boss”

High loyalty where company has good HR

Trend toward more self-loyalty

United States

Loyal to self first

Work toward self-development

Move around for chances of advancement

Mexico-US Differences: Loyalty


Mexico us differences attitudes about time l.jpg

Mexico

“Manana”

Less time pressure

Time commitments less important

Lack of punctuality socially OK

United States

“Time is money”

Constant pressure to meet time commitments

Lack of punctuality is disgrace

Life moves by the clock

Mexico-US Differences: Attitudes about Time


Mexico us differences religion l.jpg

Mexico

Mostly Roman Catholic

Mother responsible for children’s religious training

Lives controlled by “higher power”

Businesses see religion as positive force

United States

Diverse religious backgrounds

Protestant “ethic” dominates

Belief in separation of church & state

Religion not brought into workplace

Mexico-US Differences: Religion


Mexico us differences family l.jpg

Mexico

Takes precedence over other aspects of life

Resistance to moving away from family

Father is authority

Children dependent

United States

Family subordinate to work

Executive is mobile

Family authority is shared

Children taught independence/self-sufficiency

Mexico-US Differences: Family


Mexico us differences work leisure l.jpg

Mexico

“Work to live”

Mix business with pleasure

Leisure time is very important

Work is necessary evil

Try to incorporate pleasure into work day

United States

“Live to work”

Sacrifice family time for work

Work is intrinsically satisfying

Don’t mix business with pleasure

Leisure is reward for work completed

Mexico-US Differences: Work & Leisure


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