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Home and Community Care (HACC ) Personal Safety Project City of Monash Community Care. Presenters. Susan Wyatt Coordinator Community Care Kath Aiken Coordinator Community Care Operations. Introduction City of Monash. 160,033 residents 40% of residents coming from more than 30 countries

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Home and community care hacc personal safety project city of monash community care l.jpg

Home and Community Care(HACC )Personal Safety ProjectCity of Monash Community Care

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Susan Wyatt

Coordinator Community Care

Kath Aiken

Coordinator Community Care Operations

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Introduction City of Monash

  • 160,033 residents

  • 40% of residents coming from more than 30 countries

  • Residents aged over 60 yrs is 21.3%

    • 60 – 69 is 9.9%

    • 70 – 84 is 9.6%

    • 85 and over 1.8%

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HACC program & target groups

  • Frail aged and people with a disability

  • Younger persons with disabilities

  • Carers of frail people or people with a disability

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Special Needs Groups

  • People from Culturally and Linguistically diverse backgrounds

  • People from Aboriginal and Torres Strait Islander backgrounds

  • People with Dementia

  • People who are financially disadvantaged

  • People living in remote and isolated areas

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Council HACC Services

  • Assessment and Care management

  • Domestic Assistance

  • Personal Care

  • Respite Care

  • Property Maintenance

  • Planned Activity Group

  • Delivered Meals

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Fire Safety Awareness

Our challenge

  • How do we raise community awareness regarding fire risk and dangers?

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Personal Safety Program - how do we provide this service?

  • Home visit to each Client by designated Care Workers

  • Training for Assessment staff and Care Workers for ongoing fire safety education of clients

  • A fire safety check list and referral pathways

  • Collaboration with MFB and review process

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Identification at risk groups in our Client base

  • Elderly

  • People with a disability

  • People from culturally and linguistically diverse (CALD) backgrounds

  • Young children

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  • Met with MFB for advice

  • Identified 16 experienced Care Workers

  • Commitment made to visit each Client

  • Identified Clients by area grid

  • Developed a personal safety kit for each Client

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Personal Safety Kit

  • MFB Home Fire Safety

  • Archi centre information pamphlet

  • Home Maintenance Services

  • Other information relating to Council and other services

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Fire safety check list

  • Is the front gate in good working order?

  • Is the house number clearly displayed?

  • Any slip trip hazards on entry to the property?

  • Are doors that exit the building functional?

  • Are the locks functional?

  • Are there deadlocks?

  • Are the deadlock keys easily accessible?

  • Are exterior stairs in good repair?

  • Are there handrails on exterior stairs?

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Fire safety check list

  • Are the ramps in good repair?

  • Are the fly wire door screens functional?

  • Has the clothes dryer lint catcher been cleaned?

  • Taps dripping?

  • Do the cupboard doors and drawers stick?

  • Are there any piggy backed adaptors?

  • Any light globes need replacing?

  • Is there a smoke detector?

  • Check the smoke detector functional

  • Any cables over floor where they are a trip hazard?

  • Does the property require any pruning for safe access to the property?

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  • client visits were integrated into Care Workers rosters to ensure minimal impact on current service delivery hours

  • Personal safety check bookings were made in vacant spots on Care Workers rosters

  • Care Workers booked client appointments

  • Feedback mechanisms – so issues found are addressed/fixed

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MethodologyFeedback Mechanism & Referral Procedure

1. Referred to Home Maintenance

  • Smoke alarm battery change

  • Relocation of smoke detectors

  • Access to home or property issues

    2. Referred back to Area Team Leader for extra assistance in the home

    3. Referred to MFB for advice or information

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Methodology for supervision

  • Senior staff were always contactable by phone for Care Workers with concerns

  • Careworkers had fortnightly meetings

    • Feedback opportunity

    • Care Worker concerns during client visits

    • New information updates

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Project Timeframe & Outcomes

  • 10 – 12 months

  • At the end of the project, assessment and review process will continue to ensure clients homes are assessed and Clients informed of fire risk and a heightened client awareness, understanding and knowledge of fire safety.

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  • Mandatory annual fire awareness training for all staff

  • Fire awareness to be embedded in induction process for all new staff

  • Fire Safety Checks and client education included within assessment and review process

  • Enter into discussions with HACC Certificate III Traineeship provider to include fire safety and awareness training in future traineeships.