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7 things to keep in mind before choosing a software for your Restaurant Operation in 2019

Before deciding on which KOT software to go with, make sure that software has these 7 things for easy operation of your business.

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7 things to keep in mind before choosing a software for your Restaurant Operation in 2019

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  1. 7 Things to Keep in Mind before choosing a software for your Restaurant Operation in 2019

  2. 1. User Experience Having to come into your restaurant and use poorly-designed, outdated, slow software, can quickly become a significant cause of frustration. A KOT system that is intuitive, easy to learn, and easy to navigate, makes for a better user experience.

  3. 2. Data Access & Control Choose KOT software that can provide you with access to your data from any location, on any device. Whether it's a menu update, a scheduling conflict, or a payroll issue, choose a POS that will let you handle it all in real-time, wherever you are, it can prove handy in time.

  4. 3. Data Security Automatic data backups, custom access controls, and data encryption to protect against employee negligence and criminal information theft are must needed. You’ll have peace of mind knowing your customer’s credit card numbers are safe and that your PCI compliance responsibilities are reduced too.

  5. 4. Easy Inventory Management Restaurants have to work with very thin margins. One should be able to easily track ingredients and products and keep an eye on where all of it goes. Not only will they have better insight into what’s happening with the inventory, but you’ll be able to better communicate when it’s time to place an order, or if it’s time to cut back on reordering certain items.

  6. 5. Ordering & Payment Facility A secure payment process and table-side billing are some of the ways of attracting the customers and increase the guest satisfaction. Also, have multiple options to make payments are also very useful.

  7. 6. Maintaining Customer Database Restaurants tend to maintain lot of customer information like transaction details, phone numbers and functions which are very valuable. Hence the restaurant operation software’s are expected to maintain those with high security and use it for creating promotion and communications to keep brining back customer.

  8. 7. Good Technical Support A good technical support team is needed for the initial setup, periodic software updates and training of the product. Also, they must be available in the time of need when any technical issue arises.

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